The Civil Liability Act Revisited

The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years.

Whilst it is still relatively early days, the Act has now had a little time to bed in. We look at its effects and ask:-

• How has it been received?
• Is it being used as expected?
• What is the claimant experience like?
• How will premiums be affected?
• How has the Legal Expenses market developed?

The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance.

Speaker biography

Bernard Thornton spent much of his career in the insurance company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CII’s Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary.

His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.

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