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This month
Annual General Meeting 2025
We need you! To get down to our AGM... Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
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The Insurance Poverty Premium: what is it and what must insurers and brokers do right now?
The poverty premium results in the financial exclusion of people on low incomes and/or in vulnerable circumstances. With the issues of financial inclusion and fair value very high (and rightly so) on the FCA´s agenda, as well as the issue of the poverty premium in insurance receiving a great deal of parliamentary scrutiny, it is important that insurers and brokers understand what exactly the poverty premium is and what they must do right now!
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Challenging for sales and client success - part I
For decades B2B organisations in solution selling have focused their sales approach on understanding client needs and building strong relationships. But research in recent years has clearly established that this is no longer enough, and that the very best salespeople go beyond traditional consultative and solution selling to ‘challenge’ their clients in multiple ways. This session introduces the ‘Challenger Sale’ and explores the first key component to the methodology
View event detailsWEBINAR - Help your client retire with confidence by powering up your CRP
Striking the right balance between your clients' goals and their tolerance for risk during retirement can be tricky. With the Financial Conduct Authority's thematic review shining a light on retirement income advice, it's increasingly vital for firms to evaluate their Centralised Retirement Proposition (CRP) to ensure they are providing the best possible outcomes for clients as they draw down their retirement funds.
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Annual Dinner 2025 at The Old Palace, Hatfield House
On behalf of our President, Rachel Karn and The Insurance Institute of Luton & Hertfordshire, we are delighted to announce that tickets to our Annual Dinner due to take place on Friday 21st March 2025 are on sale NOW!!!!. It is the 93rd in our history and set to be the best yet! Book now to avoid disappointment!
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Professional Indemnity
This module discovers the other side of liability insurance and explores how a business can be professionally liable. We will also explore the different policy types that are available in the market. Delegates will also explore how liability arises for such professional indemnity claims and the key considerations that can be found in a policy wording. Finally, the course will explore the key nuisances of professional indemnity insurances and how they differ from other liability policies
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Online - International Women's Day - Accelerate Action with Grit and Grace
The session supporting this year's theme 'Accelerate Action' will be facilitated by Caroline Martin, CII Member, Leadership Coach, NLP Trainer and Speaker. Caroline has been working in the Insurance Profession for more than 30 years and in the last 5 years has also coached and trained PFS members. She is a Best-Selling Author of two book collaborations, and her third book 'Grit & Grace' will be launching on IWD 2025 with proceeds supporting the Charity Women's Aid.
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Reviewing contracts for their insurance implications
This session is an excellent opportunity for delegates to better understand a service that is often requested by clients. The session explores the main issues typically found in contracts from both a broker and insurer viewpoint
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how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing. The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements from 10 January 2025. The Ogden rate will mean a happy new year for insurers. Will they be passing their savings onto their policyholders? well that will depend on how well brokers understand Ogden. This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
View event detailsCyber Liability
Cyber Insurance is fast becoming an essential insurance for those who run businesses. This course aims to de-mystify some of the language used and look at the kind of events that can happen. We will take a look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind This is an introduction course which will be suitable for anyone who wants to understand more about the subject in order to feel confident in discussing with their clients.
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Luton & Hertfordshire Half Day Regional Financial Services Conference
Join us for our Financial Services Half Day Conference followed by Lunch 09.30 – 10.00 Arrival and coffees 10.00 – 10.50 First speaker - LV's George - Help your client retire with confidence by powering up your CRP 10.50 – 11.40 Second speaker – Canada Life Andrew Morris – Behavioural biases with fund selection 11.40 – 12.00 Break 12.00 – 12.50 Third speaker – Forsitegroup Richard Roberts - IHT Planning for Unused Pensions post 2024 Labour Budget 12.50 - 13:45 Lunch
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Drone Insurance
This is an emerging class of insurance driven by the increasing use of drones by businesses. The session provides a comprehensive exploration into the safe operation of drones and the relevant insurance, risk and regulatory issues.
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Enabling Womens Careers - Final Session of the Series - Prioritising You!
This is the final of our current booked sessions in our Womens forum so don't miss out! One of the biggest blockers in this community has been putting ourselves first so this session will be dedictated to Prioritising You! This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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Luton & Hertfordshire Half Day General Insurance Regional Conference 2025 - IWM Duxford (1)
Join us for our Annual Half Day Conference at Duxford where there will be talks on Motor Claims, Sales & Regulation and Global Threats followed by a complimentary 1 Hour access to the Museum after the Conference.
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Powerful Report Writing
Business report writing and business communication is an essential skill for decision making; business development and expansion. Using elements of the Superstar Communicator™ methodology, we share how to construct business communication; highlighting the most important information; focused information, calls to action and conclusions. We will focus on written and spoken communication. This is a vital skill to develop as a leader; to influence and aide decision making
View event detailsPFS Regional Event - PFS Local Herts, Middlesex & Bedfordshire
Join your PFS local committee, for an insightful day of CPD and networking. We’d like to help you kick off your new year with your peers, learning from some insightful speakers. We’re delighted to welcome you, to hear from a number of expert speakers, who will provide a new perspective on key financial planning topics, as we kick off 2025. This is a FREE event to PFS members. Spaces are limited, so book early to avoid disappointment!
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How to Help Him!
Sharing a title with Ryan’s groundbreaking book, this talk will give you new tools and techniques that Ryan has shared with mental health charities, industry leaders and NHS Trusts. You will leave with a deeper understanding of why it may have previously been difficult to communicate with the males in your life, plus a new confidence that you know how to help him.
View event detailsEnabling Womens Careers - Aligning to your Values
This is the penultimate of our current booked sessions in our Womens forum so dont miss out! This is the penultimate of our current booked sessions in our Womens forum so dont miss out! In this workshop we are going to take a dive into exploring Values (ie. The things that are important to us as individuals). We know when things don't feel right and we know when things do, but how often do we spend the time to get really clear so that we can do more of what we love and avoid the things that drain us? When we take the time out to explore what is important to us it heightens our awareness and acts as a catalyst to help us to stay on track. In this session we will explore: - What are values? - How can understanding our values help us to progress in life and business? - Identify our own personal Values - Explore how we can do small things to become more aligned This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
View event detailsThe New Employment Rights Bill and its Potential Impact on the Insurance Industry
The Employment Rights Bill will potentially have a major impact on the insurance industry. This webinar will highlight the key provisions that will likely impact the insurance industry in terms of coverage, especially across employers´ liability and other commercial lines of business. We will also examine how insureds can be supported as they look to adapt to the reforms
View event detailsProperty Insurance
This module examines the technical aspects of property insurance throughout its lifecycle and the impact that it has on claims. Delegates will understand the implications of property insurance, including the involvement of professionals throughout the claims journey and how insurers protect the insured to ensure a fair claims settlement. Finally, delegates will determine common extensions and exclusions that can be found under a typical property insurance policy.
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