Previous events
All previous events
Gaining Client and Prospect Attention in the Virtual World
Join Nick Thomas for this webinar where he will explain about the Research into ‘virtual selling’ shows that gaining client attention and maintaining engagement is the biggest challenge to ‘sellers’ with 91% reporting this to be somewhat or significantly challenging. We explore the shifting buyer-seller [adviser-client] dynamic of recent years, how new, complex, and risky environments present opportunities to engage with prospects and clients, and the tools to grasp the opportunities.
View event detailsPublic and Environmental Liability
The aim of this webinar is to identify the key issues of Environmental Impairment Liability and to take away some of the mystery or misunderstanding that is commonly found with this complex area of claims.
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A plain English overview of contractors insurance
From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and Bona-fide sub-contractors, if they do not have a broker they are in big trouble as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?
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The Highway Code Changes 2022
Join Bernard Thornton for this webinar where he will talk through the significant alterations that were made to the Highway Code. On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers.
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Young Professionals: How to Demonstrate and Develop Credibility
This webinar, aimed at young professionals, explores the characteristics of credibility and how to use it in an authentic way in business conversations. It also explores the importance of presence and confidence in credibility, even when not speaking. The aim of this webinar is for delegates to identify the knowledge and practical solutions on how to use gravitas and personal impact authentically.
View event detailsProfessional Indemnity Insurance - How Claims Can Arise
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.
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Annual AGM 2022
Join us at our AGM on Wednesday 13th April. Your council invites you to attend the 2022 Annual General Meeting of the Insurance Institute of Luton & Hertfordshire. Hear first hand reports from council members on previous and future activities and the appointment of new council members. Giving you the opportunity to apply to sit on our council. That might be secretary, or an officer responsible for education, membership or the organisation of the annual dinner. You might have experience and skills in careers guidance, or you might fancy a crack at running the sports & social side of things. But, of course, you don’t need to stand for office. You can simply rock up to the AGM and hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members. Find out what it's all about and how you can make a difference. If you would like to apply for one of the following positions please contact the institute secretary at lutoncii@hotmail.com or ring Mark Morris on 07773 817 668 -Secretary -Education Secretary -Sports and Social Secretary -Dinner Secretary -Membership Secretary -Careers Officer -Charities Officer -Diversity Officer - Communication Office - Womens Network Being a council member brings with it an array of benefits including the opportunity to network with senior figures from the industry, develop your own personal skills, raise your profile within the market AND it is a great way to give back to the industry that has given you so much.
View event detailsQuiz Night
Join us for our Annual Quiz 2022 where we will crown the brightest in the local insurance industry! WHERE ? Spice Rouge 99 High Street Stevenage SG1 3HR The Quiz is designed for all persuasions, covering trivia, general knowledge, sport, music, film, tv and so much more. Pricing at £10 per person, maximum of 4 per team, with an Indian Buffet being supplied! Please bring cash, for the bar.
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Creating and Claiming Value in negotiation
This masterclass in negotiation focuses on how to create and claim value in a negotiation. A critical skill in a hard market. We will look at how to ensure the negotiation does not become focused around price and premium by discussing how to create value in a negotiation through identifying interests. We will focus on how to identify distributive interests (win-lose), integrative interests (win-win) and common interests. We will then build on this by looking at how you create a strategy for placing a value on these interests for you and your negotiation partner and then how you present proposals in which value is created for all but in a way that you end up claiming the lion's share.
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Ipswich Motor Conference
We would like to invite you to attend an amazing all-day Motor Conference on Thursday 24th March 2022 at Wherstead Park, Ipswich. The event will include talks from some of the most well-versed and experienced speakers within the Motor Insurance industry and is free to all members of the Chartered Insurance Institute and we are only charging a nominal fee for non-members. Lunch and refreshments will be provided. Book now to avoid disappointment!
View event detailsLegal Update: Overcoming Risks in the New Normal
Insurance specialists from law firm Harrison Clark Rickerbys, will present on how to overcome organisational risks emerging from the pandemic, and will provide a general insurance legal update. Topics include: • Managing employment risks around the shift to hybrid working • Cyber risks and their financial, operational, and reputational impacts • General update on personal injury claims.
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Womens Network: How to review your Financial Position
Join Jo Haigh from Lyndhurst Financial Management on this webinar where she will explain how to review your financial position and prepare for the future by understanding the financial products available to you and the tax benefits of each
View event detailsANNUAL DINNER AT KNEBWORTH BARNS
The Insurance Institute of Luton & Hertfordshire is delighted to announce details of our Annual Dinner for 2022 Don't miss this chance to meet and catch up with your colleagues from within the Insurance Industry. We are delighted to invite you to another fantastic formal dinner with special guest speakers. We will eat, be merry and celebrate our wonderful profession. It is the 87th in our history and set to be the best!
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Leadership & Management Webinar
Join Grant Scott for this webinar where he will talk about how Leadership is about motivating people to comprehend and believe in the vision you set for the company and to work with you on achieving your goals. While management is more about administering the work and ensuring the day-to-day activities are getting done as they should. Leadership and management are the terms that are often considered synonymous but is this an incorrect statement? Leadership is an important function of management which helps to maximise efficiency and to achieve organisational goals. Can a manager be a true manager if they haven’t got the traits of leader in them? Are leaders born leaders or do they have to learn to be leaders?
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Essential Sales
Join Nick Thomas for this webinar where this session will overview the best practice methodologies and skills that are particularly important in hard market conditions and that create the client and market relationships to enable the effective delivery of the trading strategies detailed in session two. The skills and methodologies are equally as valid to brokers and insurers, or anyone who interacts with clients or prospects
View event detailsThe “purpose of duty” and a major new approach to professional negligence claims from the Supreme Court
In 2021 the Supreme Court, consisting of seven justices, handed down judgment in two cases (Manchester Building Society v Grant Thornton UK LLP and Khan v Meadows). These are two major decisions that will have a major impact on anyone who provides professional services and how claims should be approached. The Supreme Court has created a new roadmap and provided guidance on this area of law that will have major ramifications. This session will take you through the decisions of the Supreme Court and provide guidance on how providers of professional services should be taking steps now to mitigate the risk of claims being made against them, as well as looking at how the decisions will impact claims.
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FCA’s NEW GI Pricing Practices, Product Governance and Product Value
Join Branko for this face to face event where he will explain the new rules affecting Product Governance that came into force on 1 October 2021 applying to commercial and personal lines insurances and additional rules regarding the Pricing of home and motor apply from 1 January 2022. The rules are wide-ranging and seek to address the ‘loyalty penalty’ paid by existing general insurance product customers and aim to ensure that customers receive fair value in the insurance products they buy. Buffett will be provided after the event
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Making the most of Microsoft Teams
This webinar is aimed at new Teams users or those with experience, but are keen to further their knowledge of additional features. The session will provide an overview of the platform and its core features.
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How to write assignments
This webinar will explain how best to construct your coursework assignments, providing examples and answers relevant to the question being asked. The session will also explore referencing and how to differentiate between key words to make the most of your word count.
View event detailsThe Civil Liability Act Revisited
The Civil Liability Act, introduced on 31 May 2021, brought about the biggest changes to RTA personal injury claims procedures in 30 years. Whilst it is still relatively early days, the Act has now had a little time to bed in. We look at its effects and ask:- The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast moving aspect of general insurance
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