Previous events
All previous events
Discover the impact of second-hand trauma when dealing with distressing claims
In this IIL claims webinar, Bijal Fatania and Hursh Pratap Singh talk about the discovery of second-hand trauma when dealing with distressing claims, and most importantly, how improved support is required for the insurance industry.
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Financial Conduct Authority – Introduction to Regulation of General Insurance
"This session is designed as an introduction or a refresher to the regulation of general insurance for intermediaries in the UK. As such, it delivers an overview of core elements of the UK’s regulatory framework, who the regulations apply to, ICOBS, on core regulatory principles and rules across GI. This session does not cover the minute details of the rules of the FCA, and as such the course should not be relied upon on when making compliance decisions for your organisation. "
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Annual General Meeting 2024
We need you! To get down to our AGM... Your local institute council invites you to attend their 2024 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year. If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved. Book your place today.
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Why underinsurance in home contents is so prevalent, and practical tips/tools to address it.
Rachel Doerr is Managing Director of Doerr Dallas Valuations, a business she started in 2016. She now has more than 30 years of experience in the Art & Antiques industry, and specialises in supporting clients and their professional advisers with their valuation needs. She offers a wide range of support to brokers and insurers, including market insights and training on different aspects of valuations. This webinar will explain what under-insurance is and how it can arise as well as provide practical tips and tools to address it.
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Enabling Womens Careers - 10th April - How to Escape Lifes Drama
Join us for this months Enabling Women's Careers Session. How to escape lifes Drama - An introduction to transactional analysis This session will be live online on Zoom. It will not be recorded as we aim to create an environment as close to an in person session as possible which is safe space for members to express themselves, network and grow. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage each other. Please allow up to 90 minutes for this session and have your camera on to be able to interact with the group.
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Goals and goal setting
Join Nick Thomas for this webinar where he will discuss Goals and goal setting. Goals are ‘dreams with legs’ – - they motivate us and drive us forward. Goal-setting shifts us from a negative problem-focused mindset into a positive mindset, and ‘where focus goes, energy flows’. This session draws on research from the worlds of psychology, neuroscience and coaching to explore the power of goals and how to structure them to get the results that we really want.
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Annual Dinner at Knebworth Barns
The Insurance Institute of Luton & Hertfordshire is delighted to announce details of our Annual Dinner for 2024. It is the 92nd in our history and set to be the best! Don't miss this chance to meet and catch up with your colleagues from within the Insurance Industry. We are delighted to invite you to another fantastic formal dinner with special guest speaker Dr Helen Phillips, Chair of the CII Group Board. We will eat, be merry and celebrate our wonderful profession.
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IF2 - Revision Day
"This revision course will cover the key areas of the IF2 syllabus, with time available to focus on particular areas as requested by participants during the session. The programme is designed to be interactive, and includes a variety of exercises and breakout opportunities to embed the knowledge learnt. Within the session, there will be advice provided on exam preparation and technique, and opportunities to practice examples of multiple choice questions. This is an intense revision course, ideal for students who are nearing the end of their studies and preparing for their examination."
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Introduction to Engineering insurance
Engineering insurance can be a difficult area for brokers and insurers to understand. This introduction to engineering insurance session looks at the main covers and helps brokers and insurers identify key risk areas
View event detailsCyber Liability
"Cyber Insurance is fast becoming an essential insurance cover for those who run business. This course aims to demystify some of the language used and look at the kind of events that can happen. We will take a look at the elements of cover that fall within this subject as well as some of the underwriting concerns. We will use real life examples of what can go wrong and how a cyber insurance policy can offer both protection & peace of mind This is an introduction course which will be suitable for anyone who wants to understand more about the subject in order to feel confident in discussing with their clients."
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Enabling Womens Careers - 6th March - International Women's Day
Join us in Celebration of International Women's Day - Inspire Inclusion! This session will be live online on Zoom. It will not be recorded as we aim to create a safe space for members to express themselves, network and grow. Please have your camera on so that we can make the experience as close to in person as possible. These sessions are for all levels of PFS and CII and future topics will be established from member feedback within the group. The sessions are facilitated by Caroline who is a Certified Coach and NLP Trainer, however, these sessions are an exploration for all and so please bring your top tips to share with other members of the group and be open to explore and encourage eachother. Please allow up to 90 minutes for this session.
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A plain English overview of reinsurance, including how reinsurance premiums affect the price charged to policyholders
Reinsurance premium increases have been one of the most significant causes of the current hard market for policyholders, and that is why it is essential that all brokers, underwriters, and claims staff have a basic overview of how reinsurance operates. This webinar will be presented by Alan Chandler, one of the most popular speakers in the UK. Alan will explain why reinsurance is so essential, the different types of reinsurance and how reinsurance can significantly affect policyholder’s premium and cover
View event detailsDefined Benefit Pension Advice External CPD Event with Peter Lawlor of Expert Pensions
Join Peter Lawlor for this face to face event where he will discuss Defined Benefit Pension
View event detailsUnderstanding Personal Lines Claims Handling
This webinar delivered by Alan Chandler one of the leading presenters in the UK looks at what a personal line claims handler would look for in the event of a claim. The webinar explores the importance of early notification of claim by the policyholder, what information a Personal Lines claims handler will typically seek and when they will use an outsourcer. The presentation will also explore the insurers obligations under the Enterprise Act 2016 and why they must settle promptly. Finally, we will explore when a policyholder can approach the FOS over a claim.
View event detailsIF1 Revision Day
This revision course will cover the key areas of the IF1 syllabus, with time available to focus on particular areas as requested by participants during the session. The programme is designed to be interactive, and includes a variety of exercises and breakout opportunities to embed the knowledge learnt. Within the session, there will be advice provided on exam preparation and technique, and opportunities to practice examples of multiple choice questions. This is an intense revision course, ideal for students who are nearing the end of their studies and preparing for their examination.
View event detailsWhy premiums are increasing- property inflation and how to set sums insured correctly to account for inflation
This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoid the under-insurance trap. Under insurance has been made considerably worse with UK inflation going into double digits and this webinar explores where inflation is heading next. One of the problems is that the figures on the client’s balance sheet are not the same as those required for insurance purposes and Alan will point out the differences so that clients can be warned
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Identify the unique insurance requirements of high-net-worth individuals across different asset classes
"In an ever-evolving insurance landscape, catering to the distinct needs of high-net-worth clients demands unparalleled understanding and finesse. Throughout the session, delve into the intricacies of insurance products customized for high-net-worth individuals, covering home insurance for luxury properties, holiday homes, high-value car coverage, fine art and specie insurance, and cyber insurance tailored to affluent clients. Uncover the unique underwriting factors pivotal in evaluating risks associated with these assets, gaining insights into risk assessment methodologies crucial in catering to high-net-worth portfolios."
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Luton & Hertfordshire Half Day General Insurance Regional Conference 2024 - IWM Duxford
Join us for our Annual Half Day Conference at Duxford where there will be talks on Aviation Insurance, Parametric Insurance and a complimentary 1 Hour access to the Museum after the Conference.
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WEBINAR - Financial Stress and Mental Health
Financial strain is recognised as being one of the key stress factors for adults, and it can be a major risk factor for poor mental health. It is not uncommon for people to neglect their mental health, specifically when they are experiencing financial stress. In this one hour session we will explore the relationship between financial stress and health - and attendees will leave with practical tools to help them combat financial stress, and stay well.
View event detailsWEBINAR - Why Choose CII Exams: Unlocking Your Path to Professional Excellence
During this session we will look at the process of achieving CII qualifications, and the benefits. We will explain the exam structures, required study time and how to plan your study to achieve the required results, along with information on the additional support that is available to you.
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