Previous events
All previous events
Webinar – Let's Talk Menopause
The menopause can have a big impact on the daily lives of employees and, in turn, have a negative impact on their performance and attendance at work. This session aims to help raise awareness of the challenges it can cause and the simple actions that can help women thrive in the workplace.
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Enabling great connection (an introduction to building rapport)
We are very excited to invite you to this interactive session on Zoom where we will be delving into how we can create great connections with others. This session is suitable for all levels of development and is for all CII and PFS Members
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Directors and Officers Insurance in plain English
The webinar will briefly explain the history of D&O and how the D&O marketplace is changing dramatically due to the economy. The sad fact is that many businesses will struggle badly over the next few years and lots of redundancies will have to be made. This will result in a sharp spike in both Directors and Officers and Employment Liability Practices claims. The market will harden and that is why it is essential brokers have conversations with their clients now. It should also be noted that many more directors are being sued in recent times individually and that the amount of HSE prosecutions have trebled against individual directors since 2015. This is no longer a cover that ANY director can ignore, and ironically if a director refuses D&O without consulting their fellow directors they have massively increased their own personal D&O exposure!
View event detailsProfessional indemnity insurance
This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the PI market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.
View event detailsANNUAL DINNER AT KNEBWORTH BARNS
The Insurance Institute of Luton & Hertfordshire is delighted to announce details of our Annual Dinner for 2023 Don't miss this chance to meet and catch up with your colleagues from within the Insurance Industry. We are delighted to invite you to another fantastic formal dinner with special guest speaker former England and Watford Striker Luther Blissett. We will eat, be merry and celebrate our wonderful profession. It is the 91st in our history and set to be the best!
View event detailsCyber Insurance
Join Diane Jenkins for this webinar where she discuses Cyber risk is a growing issue for all businesses, so brokers and insurers need to understand the risks and insurance cover available. No two cyber policies are the same so this can be a complex area for insurers, brokers, and their clients to understand the cover offered. This session reviews the cyber risk insurance solutions available in this rapidly changing class.
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Defined Benefit Pension Advice External CPD Event with Peter Lawlor of Expert Pensions
Join Peter Lawlor for this face to face event where he will discuss Defined Benefit Pension
View event detailsA plain English overview of contractors insurance
Join Alan Chandler for this webinar on contractors insurance where he will discuss from small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance, often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs, and this presentation will outline the main factors to be taken into account. As an example, would a small building firm really understand the difference between labour-only and bona-fide sub-contractors, if they do not have a broker they are in big trouble, as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this?
View event detailsEmerging Risks
Join Diane Jenkins for this session where she will discuss Emerging Risks looks at some of the issues that are changing the insurance industry – in terms of ways of working, and new insurance solutions being developed.
View event detailsOvercoming client objections to buying non-core policies
Join Diane Jenkins for this webinar on how to overcome client objections where she will discuss how In difficult economic environment clients often buy less insurance – this session looks at various non-core policies (outside main property and liability classes) and identifies the benefits these policies provide for clients
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The Consumer Duty Skills Toolkit Part 2
Join Jeff Heasman for the 2nd part of this 2 part webinar where he will discuss the Two key pillars of the new Consumer Duty are consumer understanding and consumer support. With a move towards outcomes-based regulation, the need for a skills toolkit to stay on the right side of the regulation is critically important.
View event detailsThe Consumer Duty Skills Toolkit Part 1
Join Jeff Heasman for the 1st part of this 2 part webinar where he will discuss the Two key pillars of the new Consumer Duty are consumer understanding and consumer support. With a move towards outcomes-based regulation, the need for a skills toolkit to stay on the right side of the regulation is critically important.
View event detailsWEBINAR - Resilience for Good Mental Wellbeing
Resilience is fundamental to good mental health and success in business/work and life. This webinar explores how we can all develop resilience in ourselves and in our teams. This will include practical advice and tools to help you to build your and your team's resilience. The session is a mix of slides and interactive discussions designed to ensure effective learning in a short timeframe.
View event detailsInsuring non-tangible assets
Join Diane Jenkins for this webinar on Insuring non-tangible assets where In the modern business world, many businesses have valuable but non-tangible assets. Purchasing adequate insurance for such assets can be difficult. This session looks at the main types of intangible assets and the current insurance position for these
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Networking – a professional approach
Join Nick Thomas for this webinar on where he explains how Networking has massive benefits to individuals and organisations on multiple levels, and yet many neglect it completely, go through the motions or treat it solely as an opportunity to get out of the office and blow off some steam. This session emphasises a professional and structured approach to networking; exploring overall networking strategy, how to optimise results from specific events, and pays particular attention to networking for sales. It gives delegates the tools and insight to raise their networking game and reap the rewards for themselves and their employers
View event detailsWEBINAR - The Highway Code Changes 2022 and their Implications for Motor Insurance
On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This webinar goes into detail on the provisions of the new Code and how they can be communicated to clients. It also looks at how they are likely to affect different classes of Motor insurance and it will be of value to insurance personnel dealing with Motor underwriting, claims or client facing in any way.
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Working with bereaved vulnerable clients with empathy and understanding
Join Julie Bird from the charity YESS for this webinar where she will talk about How to effectively communicate and understand difficulties of working with vulnerable bereaved customers showing empathy and understanding in relation to grief and loss
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Empathy and Bereavement Webinar
Join Stacy Moore for this webinar where she will talk about understanding the difference between sympathy and empathy, raise your awareness of the three types of empathy, explore how to show empath and consider ways to support employee psychological wellbeing.
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How to Raise your Visibility for Career Success in uncertain times
Join Susan Heaton-Wright for this Webinar on How to Raise your Visibility. Have you every wondered how is it that some people rapidly climb the career ladder whilst others – who might be equally as good, remain at a lower level?
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