Webinar: Business Correspondence Writing Skills

Webinar: Business Correspondence Writing Skills - Want to write concise and precise business communication which is appropriate to your audience?

This webinar will be highly interactive with delegate participation and engagement throughout.

Modern languages evolve over time. So too does the style of business writing. Even going back just one generation, the layout and format of formal correspondence differed from those of today. It is therefore essential to keep pace with best practice.

Learn why style and content matter especially when structuring difficult or sensitive communications.

By the end of the session participants will be able to write concise, precise and readable written business communication, which is appropriate to their audience.

Learning Objectives

Learn to:

• Organise and structure documents logically to make them readable and easy to understand
• Write letters and emails which are concise, accurate and readable
• Write in a style appropriate to the readership of the document and according to their personal situation

Speaker

Sarah Godfrey, Trainer - London Market Training

Sarah has over 33 years’ experience in the insurance industry, many years of which were in leadership roles, along with 16 years’ experience as a business trainer both developing and delivering technical, leadership and soft skills training. Sarah has experience of all major classes of business, with particular knowledge in personal lines, liability insurances and claims. Sarah trains both within the general insurance market and for the public sector, training on both technical insurance and business skills. She holds a qualification in Further Adult Education Teaching.

Sarah is a member of the Learning and Performance Institute and a Certified Online Learning facilitator, regularly delivering interactive training webinars.

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