Events
Forthcoming events

Free CertCII and DipCII and ACII Training Sessions for Mid-Kent Members
In conjunction with Intuition Training, we are happy to be able to offer a flexible, unit-by-unit remote training initiative for our members who may want support to help them achieve their CII General Insurance qualifications.
The cost of these courses will be fully funded by the Local Institute.
Wed 09 Apr.
Adrian Toomey ACII, Intuition Training

WINE AND CPD - Pairing ESG with Trust: Insights from Wine and Chocolate
Pairing ESG with Trust: Insights from Wine and Chocolate
Wine and chocolate pairings offer powerful metaphors and practical lessons for understanding trust in ESG (Environmental, Social, and Governance) and building closer customer relationships. Through tasting 5 wines and pairing them with chocolates, we will examine how trust, authenticity, and shared values are central to building stronger customer relationships through ESG principles in insurance and financial services.
Thu 17 Apr 5:30 pm – 8:00 pm
Jeff Heasman MABP, PGCert CELTA, LL.B (Hons), LL.M,
Annual General Meeting 2025
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Mon 28 Apr 6:00 pm – 8:00 pm
Howden Maidstone

WEBINAR: FCA GI Consumer Duty, Premium Finance and Multi-Occupancy update
We’ve had Consumer Duty for a year and firms will have completed their first annual board reports. Join us for an update on this important piece of legislation.
Wed 30 Apr 11:00 am – 12:00 pm
Branko Bjelobaba FCII, MIoD,

Annual Dinner 2025
Our 2025 Annual Dinner will once again be held at the popular and prestigious location of Leeds Castle. Join us for an evening of networking, fine dining, and entertainment. To thank you for all of your support over the past year we will have an early bird price reducing the cost of a table by £120! Tickets for this are limited so this has to be offered on a first come first served basis. Please click the link for more information about the dinner and to book your tickets now!
Fri 02 May 7:00 pm
Leeds Castle

Setting Powerful Goals
Setting powerful goals - A masterclass
Wed 07 May 11:00 am – 12:00 pm
Haydn Griffiths,
Previous events

WEBINAR - Personal Lines Insurance Products - endorsements, conditions warranties and...
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings and why it is so important to get this right.
What are endorsements? what are conditions and warranties? why does a breach of condition have to relate to the claim in Personal lines? – all the answers will be explained and made clear by Alan, who will include real life case law to provide additional understanding.
Fri 04 Apr 10:00 am – 11:00 am
Alan Chandler, Alan Chandler Training

Kent Annual Conference 2025 - Growing in a world of opportunities
We’re delighted to hold our 12th annual conference once again on Tuesday 1st April. The event provides a superb opportunity to enjoy a fantastic day of education, debate and networking. It is always our aim for you to have plenty of take-aways and thought provoking insight from our brilliant speakers. The event is relevant to issues the sector faces and is an enabler to further your knowledge and understanding to assist you within the scope of your role and share within the workplace or even outside!
From feedback ‘as the one to attend’ we cover off a wide range of topics from a variety of presenters with lunch and refreshments and certainly recommend you bring along your colleagues or contacts and gain CPD.
Tue 01 Apr 8:45 am – 4:00 pm
Kent Showground, Events Centre, The Clive Emson Building, Maidstone

WEBINAR - How Liability can arise in Tort
We sell many different liability insurance policies to customers every day; Motor, Employers Liability, Public Liability, Products liability, D&O, Professional Indemnity, Cyber Liability and more - what are we protecting the customers against, well it is largely being protected against being sued in the law of tort. Therefore, brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur.
This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, will in Alan's usual plain English way provide an overview of the law of tort.
All the main torts will be explored: negligence, nuisance, trespass, defamation, strict liability, statutory liability, and vicarious liability. Alan will include the main case law that applies to each tort and importantly he will make this very practical by explaining how your customers could be sued in each one of these torts, with practical examples, so that a good understanding of these torts can be achieved resulting in better presentations of risk by brokers, and more accurate underwriting and claims handling by insurers.
This webinar will be suitable for brokers, underwriters and claims staff as well as anyone studying for MO5 insurance law.
Thu 27 Mar 2:00 pm – 3:00 pm
Alan Chandler, Alan Chandler Training

Webinar – Time Management Skills
Using our time effectively is a key skill that we all need. How well do you manage your time? Do you find it hard to prioritise your workload and struggle to meet deadlines?
Join this interactive session to put into practice tools and strategies that will enable you to be more effective at managing your time.
Mon 17 Mar 12:00 pm – 1:00 pm
Harvey Wade, Innovate21
Courtroom Dynamics – A Board Game
We would be delighted if you would join us online for Courtroom Dynamics - A Board Game.
Sean McGahan draws on his experience of hundreds of trials to distil down the essential dynamics of a courtroom trial. He does it by reducing the complexity to a simple board game, drawing on examples from sports, warfare, and real and fictional trials.
Claim handlers will gain powerful insights into trials, regardless of jurisdiction, and as a result be able to add these to their decision making on claims both pre and post proceedings.
Wed 05 Mar 10:00 am – 11:30 am
Sean McGahan, DAC Beachcroft

Webinar – How liability rates will fall in 2025 due to the recent Ogden rate reduction.
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
Fri 14 Feb 12:00 pm – 1:00 pm
Alan Chandler,