WEBINAR - Personal Lines Insurance Products - endorsements, conditions warranties and policy wordings and the importance of getting this right

Overview

This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings and why it is so important to get this right.

What are endorsements? what are conditions and warranties? why does a breach of condition have to relate to the claim in Personal lines? – all the answers will be explained and made clear by Alan, who will include real life case law to provide additional understanding.

Learning Objectives

Delegates will be able to:

• How policy wordings are set up and what contract law takes into account in respect of the interpretation of wordings.

• How endorsements operate.

• How the law views insurance policy exclusions, conditions and warranties.

• How the Consumer Rights Act and Unfair Contract Terms Act respond in respect of exclusions, conditions and warranties.

• What is the difference between joint and composite insured and why an underwriter has to be careful covering the latter.

Speaker Biography

Alan is widely regarded as one of the most popular and respected insurance presenters in the world. He has taken thousands of people through to ACII qualification including many national prize winners, as well as delivering a vast array of technical presentations on Commercial and Personal lines insurances.

Alan's webinars have been viewed across Europe, Asia, Africa, Australia, North America and South America and his audience numbers last year were well over 100,000. He has devised and delivered training programmes for major insurers and brokers including Zurich, Allianz, Aviva, Hiscox, Lloyd’s, NIG, NFU, Gallagher, Aon, Towergate, Brown and Brown, Howdens, James Hallam and Marsh as well as for the Chartered Insurance Institute, for whom he has presented at some point to every institute..

Alan has undertaken operational management roles in three major global companies running underwriting and broking functions. To fulfil a long-term ambition, he set up his own insurance training company, something that he had always longed to do as he is passionate about training. A number of Alan’s pieces of work have been published internationally and he is regularly called upon to provide expert legal guidance on insurance matter

He is one of the few individuals who can teach at all levels of the Cii examinations, he teaches almost all certificate, diploma and advanced diploma subjects and is one of the few people who can take someone from certificate all the way through to fully qualified ACII and his pass rates consistently exceed 97%.