Previous events
This month
WEBINAR - Personal Lines Insurance Products - endorsements, conditions warranties and policy wordings and the importance of getting this right
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings and why it is so important to get this right. What are endorsements? what are conditions and warranties? why does a breach of condition have to relate to the claim in Personal lines? – all the answers will be explained and made clear by Alan, who will include real life case law to provide additional understanding.
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Kent Annual Conference 2025
We’re delighted to hold our 12th annual conference once again on Tuesday 1st April. The event provides a superb opportunity to enjoy a fantastic day of education, debate and networking. It is always our aim for you to have plenty of take-aways and thought provoking insight from our brilliant speakers. The event is relevant to issues the sector faces and is an enabler to further your knowledge and understanding to assist you within the scope of your role and share within the workplace or even outside! From feedback ‘as the one to attend’ we cover off a wide range of topics from a variety of presenters with lunch and refreshments and certainly recommend you bring along your colleagues or contacts and gain CPD.
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WEBINAR - How Liability can arise in Tort
We sell many different liability insurance policies to customers every day; Motor, Employers Liability, Public Liability, Products liability, D&O, Professional Indemnity, Cyber Liability and more - what are we protecting the customers against, well it is largely being protected against being sued in the law of tort. Therefore, brokers, underwriters and claims staff alike should understand the law of tort, as failure to understand this means protections may be inadequate and a fair presentation of risk may not occur. This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, will in Alan's usual plain English way provide an overview of the law of tort. All the main torts will be explored: negligence, nuisance, trespass, defamation, strict liability, statutory liability, and vicarious liability. Alan will include the main case law that applies to each tort and importantly he will make this very practical by explaining how your customers could be sued in each one of these torts, with practical examples, so that a good understanding of these torts can be achieved resulting in better presentations of risk by brokers, and more accurate underwriting and claims handling by insurers. This webinar will be suitable for brokers, underwriters and claims staff as well as anyone studying for MO5 insurance law.
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WEBINAR – Time Management Skills
Using our time effectively is a key skill that we all need. How well do you manage your time? Do you find it hard to prioritise your workload and struggle to meet deadlines? Join this interactive session to put into practice tools and strategies that will enable you to be more effective at managing your time.
View event detailsCourtroom Dynamics – A Board Game
We would be delighted if you would join us online for Courtroom Dynamics - A Board Game. Sean McGahan draws on his experience of hundreds of trials to distil down the essential dynamics of a courtroom trial. He does it by reducing the complexity to a simple board game, drawing on examples from sports, warfare, and real and fictional trials. Claim handlers will gain powerful insights into trials, regardless of jurisdiction, and as a result be able to add these to their decision making on claims both pre and post proceedings.
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WEBINAR – How liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
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Lloyd's of London tour - February 2025
We will be hosting a guided tour of the prestigious Lloyd's of London building - come and join us!
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Your Career and Self Confidence - Part 4 - Resilience and rethinking risk taking
How to succeed without feeling like an imposter Why is this important? Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams. What is this? This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
View event detailsYour Career and Self Confidence - Part 3 - Tools to help change your inner conversation
How to succeed without feeling like an imposter Why is this important? Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams. What is this? This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
View event detailsYour Career and Self Confidence - Part 2 - Imposter syndrome – up close
How to succeed without feeling like an imposter Why is this important? Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams. What is this? This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
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WEBINAR - Learn Innovation Skills: Exploring Problems & Building Your Creative Muscles
Are you coping with the fast-moving pace of insurance? Do you have the skills to innovate to solve the tough challenges you, your team and your organisation are facing? Join this session to learn and practice innovation tools to put into immediate use that will make innovation better. Hosted by Harvey Wade, an award-winning innovator and ex-innovation lead at Allianz and Cisco, he works with insurance organisations to make them better at innovating.
View event detailsYour Career and Self Confidence - Part 1 - Your Concept of Success
How to succeed without feeling like an imposter Why is this important? Self-doubt, feelings of inadequacy or a lack of confidence can burden and cripple career progression. This programme unlocks tools and strategies to achieve healthier thought patterns, boost confidence and collaboration within teams. What is this? This is a four-part, interactive programme of 1 x hour sessions - to be held in January. It’s designed to help members of the Insurance Institute of the Southampton develop their self confidence, increase their motivation and build resilience. Drawing on cutting edge research, the programme is both thought provoking and practical and has received great feedback from participants.
View event detailsWEBINAR - The 3 Wise Insurance Execs: an insurance Christmas story
This amusing and fun webinar will look at the magic of the Christmas story through the eyes of The Three Wise Insurance Execs, as they set out on their camels to reach The Lloyd´s Building in London, above which a guiding star shines brightly. During their journey the execs will meet the Ghosts of Insurance Past, Present & Future and they will enlighten us with a review of the insurance world in 2024, current issues, and what we can expect in 2025 and beyond. The story will be narrated by Jeff Heasman using specially commissioned artwork.
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WEBINAR - The New Employment Rights Bill and its Potential Impact on the Insurance Industry
The Employment Rights Bill will potentially have a major impact on the insurance industry. This webinar will highlight the key provisions that will likely impact the insurance industry in terms of coverage, especially across employers´ liability and other commercial lines of business. We will also examine how insureds can be supported as they look to adapt to the reforms.
View event detailsMenopause; What Everyone Needs to Know (Equality, Diversity & Inclusion Month)
Menopause is a reality for every biological woman and it is vital to understand how menopause can affect psychological, emotional and physical health. This empowering session is for women, and anyone that lives with or works with women. The aim of the session is to raise awareness on menopause, to empower women and those that love them, and to share practical guidance on supporting someone (or yourself) through menopause.
View event detailsSocial mobility and being an inclusive leader (Equality , Diversity & Inclusion Month)
This session will explore the challenges relating to socio-economic backgrounds, and why this is important to consider in a work context. We will then look at the concept of Inclusive Leadership and the importance of creating inclusive environments. You will have the opportunity to explore and discuss how you can apply these principles to your own workplace.
View event detailsDementia Awareness (Equality, Diversity & Inclusion Month)
The Alzheimer’s Society’s Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia. It aims to transform the way the nation thinks, acts and talks about the condition. Dementia Friends is about learning more about dementia and the small ways you can help. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.
View event detailsLloyd's of London tour - November 2024
We will be hosting a guided tour of the prestigious Lloyd's of London building - come and join us!
View event detailsEmbracing Neurodiversity in the Workplace (Equality, Diversity & Inclusion Month)
As part of the Insurance Institute of Exeter's Equality , Diversity & Inclusion Month, this webinar explores the significance of understanding and embracing neurodiversity within the workplace.
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WEBINAR with Branko: Global threats facing the insurance industry
What are the global threats facing the insurance industry right now and how are these impacting UK insurers and brokers?
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