Webinar - Coaching and Mentoring (second session)

How many of us were using video conferencing technology before March 2020? The challenges of the last six months have meant that adapting and learning new skills is more important than ever.

This session is designed for anyone who is involved with sharing their knowledge and expertise with others, in particular where you have:

- a new person joining
- a reallocation of job responsibilities
- additional work to do in your team
- new work practices being introduced

By the end of the session delegates will be able to:
- understand the skills of effective coaching and mentoring and also the potential barriers
- learn how to carefully observe and assess the learner’s skills
- provide effective feedback
- know how to plan and deliver a short session
- identify clear action points with the learner for the future

Katharine Jones Biography:
Katharine is a professionally qualified trainer and consultant with a global financial services background. She has been involved with learning and development since 1988, working for one of the large brokers. She now works as a freelance consultant with broader experience in legal, banking and the public sector.
Katharine works with organisations to help them identify talent, develop staff, and manage learning.
Her more recent project work has been delivering management coaching for Lloyds Insurance syndicates and being an assessor on graduate recruitment campaigns.
Katharine is a Member of the Chartered Institute of Personnel and Development, the British Psychological Society as well as being a qualified teacher and assessor.

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