Webinar - The Psychology of Insurance Fraud

Why do people commit insurance fraud? Is it really because they feel it is a victimless crime against a faceless corporation or is there more at play?

In this thought-provoking webinar we will examine these questions and look specifically at how research from the field of psychology has revealed possible answers as to why people commit insurance fraud. By understanding the psychological factors at play, we will be able to mitigate the risk and add another weapon to our armoury in the fight against insurance fraud.

By the end of this webinar, participants will be able to:

• identify the research from the field of psychology relating to insurance fraud.
• explain what psychological factors are at play when someone commits insurance fraud.
• implement a strategy for including psychological considerations in the fight against insurance fraud.

Jeff Heasman Bio:

Jeff Heasman is a professional trainer who holds a bachelors degree in law from the University of Glamorgan and a masters of law degree from Swansea University, as well as a postgraduate certificate in teaching English language to adults.
He spent many years in practice as a litigation executive, dealing with cases up to and including the Court of Appeal in London (England v IBC Vehicles Ltd) and as a senior liability adjuster at Crawford and Company he dealt with insurance claims arising from many worldwide jurisdictions, with a particular focus on public and
employers’ liability claims.
A former Dean of the Faculty of Law and lecturer in law at Cavendish University in Zambia, as well as a tutor in Legal English at Swansea University, Jeff now provides training in insurance law, practice and language to prestigious insurance organisations and companies throughout the world.

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