Webinar - 5 old school broking techniques which will still serve you and your customers well in a hard market in a digital world

The Covid 19 crisis has both accelerated the insurance industry moving into a digital world as well as probably accelerating the market into a “hard market” where premium increases and capacity shortages may become common across many classes of insurance.

Many brokers, insurers and reinsurers may never have experienced such a market and no one has worked through a hard market with the digital technologies which we now have at our disposal.

Hard markets can be difficult but they also offer great opportunities to brokers, insurers and reinsurers who are well prepared. So we would be delighted if you could participate in this virtual workshop.

By the end of this workshop, participants will be able to:

• Identify the challenges the industry’s customers face in a “hard market”
• Determine what techniques brokers and insurers can use to mitigate the impact on their customers of the hard market and take advantage of the opportunities
• Discuss how digital technologies can help with the process
• Prepare an action plan

Speaker Bio:

Neil spent twenty years working as an international insurance broker serving large multinational customers in London and North America for both Willis and Aon before setting up his own training consultancy business.

As a Mind Gym coach he delivered a range of business skills workshops for organisations ranging including Shell, Barclays and HMG.

The majority of his training is, however, delivered in the insurance market in the U.K. primarily in London but also internationally.

He helps new entrants to the insurance market understand its products and services, trains brokers on how to provide the best advice to their customers as well as helping people in the industry succeed in their CII examinations.

He is currently study leader of the Insurance Institute of London cyber insurance research study group.

He delivers in person training and virtual training workshops (recently completing a training programme with the Virtual Training Team) as well as webinars for several firms including Broker IQ and the Institute of Risk Management.

He has also recently co delivered the London Makes It Possible selling with storytelling workshops and helped create the London Makes It Possible elearning on the London market in 2019.

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