Previous events

All previous events

PFS Summer XCHANGE 2024 - Real World Opportunities Durham

  • Thu 13 Jun 8:30 am – 4:55 pm
  • Ramside Hall

Welcome to Real World Opportunities – the second series of events within the 2024 XCHANGE programme. Join us for a host of insights into The Budget, AI, Technology and Sustainability – all with the purpose of sharing multiple real world planning opportunities with you. Come along to hear from a host of speakers and subject matter specialists including: Sarah Adekola, Carla Brown, Derek Mills and Tony Wickenden

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CPD Webinar: Intermediate Marine Cargo Insurance

  • Wed 12 Jun 12:00 pm – 1:00 pm
    • Alan Hornby, Chartered Insurance Practitioner

If you participated in the marine cargo introductory session in March, then hopefully you will be sleeping better knowing the different Incoterms and the Institute Cargo Clauses (ICC). Building on that session, we will now delve deeper into the wonderful world of marine cargo insurance by examining the factors involved in the assessment of risk. We then move to analysing the cover in more detail by examining a policy wording looking at conditions, extensions and exclusions This one-hour webinar provided by Alan Hornby is Part 2 of 3 of the webinar series on Marine Cargo Insurance. This session is aimed at those who wish to expand on the knowledge gained from the first session or those who wish to expand their knowledge of this important but often overlooked class of business.

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The Impact and Role of Trust in Claims

  • Thu 06 Jun 12:30 pm – 1:30 pm
    • Jeff Heasman

This webinar will examine what exactly trust is, how it is gained, and then regained if potentially lost.

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The Five Key Habits of a Trusted Advisor

  • Tue 04 Jun 12:30 pm – 1:30 pm
    • Jeff Heasman

In this session, relying on parts of his doctoral research into the concept of trust in financial services, Jeff Heasman will explore the building blocks of trust in client/advisor relationships and explore 5 key areas that is important to focus on in our relationships to ensure that our clients see us not just as any other advisor but rather as a trusted advisor.

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The Impact and Role of Trust in Diversity & Inclusion

  • Tue 28 May 12:30 pm – 1:30 pm
    • Jeff Heasman

This webinar will explore how trust manifests itself in our relationships and how this plays a critical role in diversity and inclusion within the insurance and financial services industries.

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CPD Webinar: Creating Constructive Conversation

  • Wed 22 May 12:30 pm – 1:30 pm
    • Tom Flatau, TWI

Research shows that diverse groups perform better than homogenous ones. Yet by its very nature diversity is often a trigger for conflict and stress. So how do you create an environment where it is “safe” for everyone to speak up? In this webinar, we explore the mindsets, habits and behaviours of constructive conversations.

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Newcastle CII Annual Charity Quiz Night 9 May 2024

  • Thu 09 May – Thu 09 May

Newcastle CII Annual Charity Quiz Night Thursday 9th May, Doors open 7pm for a 7.30 start Shearer's Sports Bar and Lounge, St. James' Park, NE1 4ST Book your team by 25th April (Teams of 4 - 6) £5 per person

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Can We Trust AI in Insurance?

  • Thu 09 May 12:30 pm – 1:30 pm
    • Jeff Heasman

The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world?

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Notice of Annual General Meeting 2024

  • Mon 29 Apr 5:30 pm – 8:30 pm

Notice is hereby given that the Annual General Meeting of The Insurance Institute of Newcastle upon Tyne will be held on: Monday 29th April 2024 at 17:30. Venue: Azets, Bulman House, Regent Centre, Gosforth, Newcastle upon Tyne NE3 3LS

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Legal issues surrounding the use of AI in the Financial Services Sector

  • Tue 23 Apr 12:30 pm – 1:30 pm
    • Chris Connell, Blacks Solicitors LLP
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In Person CPD Event: Networking - A Professional Approach

  • Tue 23 Apr 12:30 pm – 1:30 pm
  • AMP
    • Nick Thomas, Nick Thomas & Associates

Networking has massive benefits to individuals and organisations on multiple levels, and yet many neglect it completely, go through the motions or treat it solely as an opportunity to get out of the office and blow off some steam. This session, presented by Nick Thomas, emphasises a professional and structured approach to networking; exploring overall networking strategy, how to optimise results from specific events, and pays particular attention to networking for sales. It gives delegates the tools and insight to raise their networking game and reap the rewards for themselves and their employers.

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Spring Golf Meet - Newbiggin Golf Club 19/04/2024

  • Fri 19 Apr 12:00 pm – 6:00 pm

The Insurance Institute of Newcastle upon Tyne Golfing Society will be running the Spring Meeting to be held at Newbiggin Golf Club on Friday 19th April 2024. The first tee is booked for 12:04 and we can accommodate up to 16 players. Places will be on a first come basis and is open to Insurance Institute members in the first instance. The cost will be £40 per person (Green Fee + bacon sandwich & coffee on arrival and £5 into the Sweep).

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Human v Automated Decision-Making: have we gone too far?

  • Wed 17 Apr 12:30 pm – 1:30 pm
    • Jeff Heasman

Based on doctoral research being conducted by Jeff Heasman and other sources of research and industry insights, this thought-provoking webinar will examine both sides of the debate and suggest a way forward to ensure the best possible outcome for the profession and for our clients.

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Insuring Non-Tangible Assets

  • Wed 17 Apr 12:00 pm – 1:00 pm
    • Diane Jenkins BA (Hons) ACII

In the modern business world, many businesses have valuable but non-tangible assets. Purchasing adequate insurance for such assets can be difficult. This session looks at the main types of intangible assets and the current insurance position for these.

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Wealth Preservation & Private Wealth and Succession

  • Thu 11 Apr 12:30 pm – 1:30 pm
    • Nick Rhodes, Blacks Solicitors LLP
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Generative AI Tools: how they are shaping the way advice is given and how customers are responding.

  • Wed 10 Apr 12:30 pm – 1:30 pm
    • Jeff Heasman

In this webinar, we will explore exactly what generative AI is and isn´t, how it is being used now, how it may be used in the future, and the potential benefits and pitfalls for companies and customers.

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Artificial Intelligence: a diversity and inclusion ticking time-bomb?

  • Thu 04 Apr 12:30 pm – 1:30 pm
    • Jeff Heasman

In this webinar, we will explore the issues of how AI potentially impacts issues of diversity and inclusion in both our internal and external relationships and what we need to be doing now with this ticking time-bomb!

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Wealth Preservation & Family Law

  • Thu 28 Mar 12:30 pm – 1:30 pm
    • Paul Lancaster, Blacks Solicitors LLP

•Advising clients purchasing properties with unequal contributions to deposits •Issues surrounding the bank of mum and dad assisting with property purchases.

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A plain English overview of reinsurance, including how reinsurance premiums affect the price charged to policyholders.

  • Fri 22 Mar 12:00 pm – 1:00 pm
    • Alan Chandler

This webinar will be presented by Alan Chandler, one of the most popular speakers in the UK. Alan will explain why reinsurance is so essential, the different types of reinsurance and how reinsurance can significantly affect policyholder’s premium and cover.

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Coaching Skills for Managers

  • Thu 21 Mar 12:00 pm – 1:15 pm

This interactive session will provide tools and techniques for coaching and put into context how flexing your delivery style can produce different results tailored to the needs of each team member.

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