Previous events

All previous events

Webinar - Meetings: making more of less

  • Wed 02 Jun 12:00 pm – 1:00 pm
    • Jeff Heasman

This session will look at the science behind meetings in terms of when it is necessary to have meetings, how to plan for meetings, how to ensure they are more productive and how to ultimately reduce the number of necessary meetings. To take account of new working practices, this session will explore virtual as well as face-to-face meetings.

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AF5 - Financial Planning Process Revision Day- 28/05/2021

  • Fri 28 May 9:30 am – 4:30 pm
    • Darren Slater FPFS, Cert SMP, Chartered Insurance Institute

The content of the day will be to go over exam technique and potential questions as the trainer will have the fact find that will be used in the June 2021 exam.

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Webinar - Discovery-Driven Planning: how to plan for and create genuine change and innovation in uncertain times

  • Wed 19 May 12:00 pm – 1:00 pm
    • Jeff Heasman

Discovery-driven planning is the process of converting assumptions into knowledge. It is an ongoing process and in a fast-changing working environment, this has never been more important.

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Webinar - 70 : 20 : 10 Shifting learning away from the training room

  • Tue 11 May 12:00 pm – 1:15 pm
    • Katharine Jones

Did you know we learn more from making a mistake than getting it right first time… that’s not to say mistakes are to be welcomed, but it’s great to have opportunities to try things out for yourself and see what happens.

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R01- Financial Services, Regulations & Ethics Revision Day- 07/05/2021

  • Fri 07 May 9:30 am – 4:30 pm
    • Sue Cox

The content of the day will be to go over exam technique, areas of knowledge and run through practice questions based upon trainer’s knowledge and experience.

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Webinar - Drafting Policies to Match Brand Promises, Marketing Messages and Consumer Expectations

  • Tue 04 May 12:00 pm – 1:00 pm
    • Jeff Heasman

The FCA test case in 2020 and other events in recent years have negatively impacted the reputation of the insurance industry.

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AF2 - Business Financial Planning Revision Day- 23/04/2021

  • Fri 23 Apr 9:30 am – 4:30 pm
    • Darren Slater FPFS, Cert SMP, Chartered Insurance Institute

The content of the day will be to go over exam technique, areas of knowledge and run through practice questions based upon trainer’s knowledge and experience.

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Webinar - Diversity in Communication: how to communicate with a wider and more diverse audience

  • Wed 21 Apr 12:00 pm – 1:00 pm
    • Jeff Heasman

This webinar will teach key communication strategies to ensure that, whether it be internal or external communications, you communicate with a wider and more diverse audience and avoid miscommunication or misunderstanding with people who are different to you.

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Webinar - How digital technologies are transforming the insurance market

  • Wed 14 Apr 12:00 pm – 1:30 pm
    • Neil Park

You can’t read an insurance publication without reading about how the insurance market is or is about to be transformed by technology and for those of us who started out in insurance with a fax machine it can be overwhelming! Certainly, video conferencing, cloud-based document management systems and other digital technologies have served us well in the pandemic but what other technologies will truly help us look after our customers better in the future? Are these technologies a threat or an opportunity?

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Webinar - Hard Talk: how to communicate with customers about price rises and other impacts of a hard market

  • Tue 13 Apr 12:00 pm – 1:00 pm
    • Jeff Heasman

This webinar will provide you with communication strategies that will enable you to communicate with clients in a way that keeps them on board now and for the future.

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Annual General Meeting 2021

  • Mon 12 Apr 5:30 pm – 7:30 pm

To all members of The Insurance Institute of Newcastle upon Tyne Notice is hereby given that the Annual General Meeting of The Insurance Institute of Newcastle upon Tyne will be held on: Monday 12 April 2020 at: 17:30

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Webinar - Memory Skills

  • Tue 06 Apr 12:00 pm – 1:15 pm
    • Katharine Jones

Recalling important information and details when you need them can sometimes be a challenge. This session will help individuals understand how they can use their brain to improve their memory. It will also include practical techniques to make them more effective in their job role.

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Webinar - How to advise correctly on Business Interruption extensions and advanced loss of profit

  • Wed 31 Mar 9:30 am – 10:30 am
    • Alan Chandler

This presentation looks specifically at BI extensions, the purpose of each one of them and how in each case an incident could give rise to a claim.

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Webinar - 5 risk management lessons all organisations can learn from the global response to Covid 19

  • Tue 23 Mar 12:00 pm – 1:30 pm
    • Neil Park

Pandemic was Number 1 on many government’s risk register and high on the list of many organisations’ risk radars but its sheer scale surprised us all. The crisis management planning of many organisations and governments has served them well but at other times we were frantically trying to catch up. So what risk management lessons can we learn from the pandemic?

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Webinar - 4 cyber loss scenarios you should use to test and demonstrate the coverage provided under your customers’ cyber insurance policies

  • Wed 03 Mar 12:00 pm – 1:30 pm
    • Neil Park

Cyber insurance policies are newer, less tested and arguably trickier to understand than property damage/business interruption policies so brokers and insurers must be able to clearly explain to customers the coverage and any limitations to the coverage to prevent similar policy disputes.

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Webinar - Developing Virtual Networking Skills

  • Tue 02 Mar 12:00 pm – 1:15 pm
    • Katharine Jones

Effective, engaging and enjoyable networking is an important part of your working life and easier than you think when working remotely. But it’s NOT all about using people for your gain. Rather, it IS about a win/win exchange of contacts, information, business referrals, and tips that help the other person as much as yourself.

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Webinar - Practical Mindfulness Techniques

  • Tue 09 Feb 12:00 pm – 1:15 pm
    • Katharine Jones

As we head into the dark winter nights, managing your wellbeing can be more challenging and many of us will find it harder to stay positive and productive. This session introduces a range of mindfulness techniques that will help you stay on top form.

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Webinar - Motor Legal Expenses Insurance

  • Thu 04 Feb 1:00 pm – 2:00 pm
    • Bernard Thornton

Motor Legal Expenses (MLE) is a class of insurance frequently misunderstood, overlooked or dismissed altogether. The webinar will be of value to those involved in Motor claims, underwriting, broking or anyone wishing to widen their knowledge of a highly topical and fast-moving aspect of general insurance.

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Webinar - 5 old school broking techniques which will still serve you and your customers well in a hard market in a digital world

  • Tue 02 Feb 12:00 pm – 1:30 pm
    • Neil Park

The Covid 19 crisis has both accelerated the insurance industry moving into a digital world as well as probably accelerating the market into a “hard market” where premium increases and capacity shortages may become common across many classes of insurance. Many brokers, insurers and reinsurers may never have experienced such a market and no one has worked through a hard market with the digital technologies which we now have at our disposal.

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Webinar - An overview of Professional indemnity insurance

  • Fri 29 Jan 1:00 pm – 2:00 pm
    • Alan Chandler

This presentation provides an overview of professional indemnity insurance. It looks at the main case law underpinning the PI market, why the pi market is expanding in terms of number of policyholders needing the cover yet at the same time the capacity is decreasing.

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