Previous events
All previous events
An Overview of Commercial Package Insurance
This webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover.
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Customer Decision Making
Behavioural economics gives us invaluable insights into how we can adapt the way we provide information, understand customer decision-making processes, shape the sales process (including the concept of nudging) and engage more effectively with potential or existing clients.
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Understanding Grief & Bereavement
This session will explore the relationship between loss, grief, bereavement and mental health; how we can manage grief in healthy ways; and how we can support others who are experiencing loss or grief
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A Plain English Introduction to Engineering Insurance and Inspection
This is an hour’s presentation looking to provide a plain English overview of the Engineering insurance market, which is often shrouded in mystery and badly understood. We will look at both the inspection and insurance cover elements of Engineering insurance.
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A Masterclass in Stress Management
This webinar session introduces some new stress management tools and serves as a great reminder of the relationship between stress and ill health.
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How to make proposals
In this session we will look at the advantages and disadvantages of making the first proposal, how to communicate your proposal, responding to counter proposals and effective strategies to either seal the deal or walk away without damaging the relationship.
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Women's Mental Health
In this session, we will explore some of the specific risk factors and protective factors that can influence women’s mental health. Attendees will leave with some practical tools that will help support them to improve their mental health and wellbeing.
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An introduction to co-opetition
Co-opetition is the combination of co-operation and competition. From negotiations to business growth and working effectively as an intermediary or with intermediaries, the strategy of co-opetition will be a valuable tool that you will be able to implement in your day-to-day work.
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Young Professionals' Group AGM
Your local institute YPG invites you to attend their 2023 Annual General Meeting in order to hear first-hand reports from committee members on previous and future activities and vote on the appointment of roles for the forthcoming year.
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Networking - A Professional Approach
Very few of us adopt the same professional and structured approach to networking that we may afford other areas of our working lives. With major networking events like BIBA on the horizon this session will help delegates to raise their networking game and reap the rewards for themselves and their employers
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How to Succeed with Your Inner Critic - Part 4: New Ways to Motivate Yourself Without Beating Yourself Up
This is a four-part, interactive programme of 1 x hour sessions. It’s designed to help members of the CII develop their self-confidence, increase their motivation and build resilience so that they are in an even stronger position to deliver on the CII’s promise of trust, professionalism and standards.
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An Introduction to Maritime Law
This is an introductory level session for insurance professionals with only a basic or no prior knowledge of maritime law but with a general interest in the area or looking to move into a job role that involves maritime law.
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Motor Fleet Insurance in a Nutshell
This webinar will be given by Alan Chandler, one of the most popular presenters in the UK, and he will go through what fleet policies cover, how they are rated including what is meant by a vehicle year and explore important extras like occasional business use cover and how this differs from contingent liability. Alan will also explore why spotting claims trends and implementing risk management is so vital in the world of motor fleet coverage.
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AF5 - Financial Planning Process Revision Day- 17/02/2023
The content of the day will be to go over exam technique and potential questions as the trainer will have the fact find that will be used in the February 2023 exam.
View event detailsNegotiation Skills (Young Professionals Group)
Suitable for both Insurance and Financial Services professions Sharpen your negotiation skills and feel more confident about reaching agreements, and strengthening your relationships.
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When the Computer says 'No' - Strategies for Getting Around Automated Systems
Decision-making is becoming increasingly automated in insurance and financial services. But what happens when a client does not agree with the decision that has been made? What are their legal rights? How can we support them?
View event detailsHow to Succeed with Your Inner Critic - Part 3: Tools to Help You Change Your Relationship with Your Critic
This is a four-part, interactive programme of 1 x hour sessions. It’s designed to help members of the CII develop their self-confidence, increase their motivation and build resilience so that they are in an even stronger position to deliver on the CII’s promise of trust, professionalism and standards.
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Men's Mental Health
This session considers how we can work towards a world where men take action to be mentally well, and are supported by those around them; and where men and boys are comfortable having conversations about the big things in life.
View event detailsAF4 Investment Planning Revision Day- 08/02/2023
The content of the day will be to go over exam technique, areas of knowledge and run through practice questions based upon trainer’s knowledge and experience.
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