GDPR

GDPR a Year on – The ICO have just handed out £300m fines are you safe!

The seminar will cover the following items:

The General Data Protection Regulation (GDPR) which is now part of the new Data Protection Act 2018 is having wide ramifications for all firms within the insurance sector and society as a whole. This presentation is a plain English look at how to be GDPR compliant. It is delivered very much from an insurance sector perspective, with appropriate relevant insurance examples being provided.

The ICO have recently come out all guns blazing with eye watering fines for BA and Marriott totalling nearly £300m!

How compliant is your business? find out what the ICO have been doing for the past twelve months and what they are now saying about the GDPR a year on. The presentation also looks at how the regulators are interpreting this act and some of the cases that have occurred since the introduction of the GDPR.

The GDPR has two risks, one is being non-compliant and facing eye watering fines, the other is over restricting your marketing practices and suffocating your business. Many companies have unnecessarily restricted their business activities due to wrong interpretation of the GDPR - this presentation provides examples of how to be compliant but still successfully contact customers.

This presentation is appropriate for all members. Underwriters, Claims staff, IFA’s. Loss Adjusters and anyone else who holds client data.

Learning objectives

At the end of this event, delegates will be able to:

• Understand the background to GDPR.
• Understand how the ICO and other EU regulators have been interpreting the GDPR since its launch last year
• Explain what the impact is on customers and firms and the risks associated with the GDPR
• Understand how to successfully contact customers whilst still keeping within GDPR requirements

Alan Chandler, Chartered Insurer.

Alan has undertaken operational management roles in three major global companies - NatWest Insurance Services, RBS Insurance Group and Allianz Insurance.

He has run underwriting, broking and claims functions. Fourteen years ago, he set up his own training and consultancy company, something that he had always longed to do as he is passionate about training.

Since then he has trained over two thousand people to become ACII qualified including six individuals who have achieved the best ACII completion in the whole of the United Kingdom.

Alan is widely regarded as one of the top trainers and presenters in the UK insurance market, he has spoken at almost all the UK insurance institutes and delivers successful training programmes throughout Europe