Insurance Disputes - Lessons learned and how to manage them
Good Practice guides, Codes of Conduct and Regulations are benchmarks by which the industry conducts its day to day affairs but how do they fair, in practice, when tested in a dispute with underwriters about coverage?
You will hear about real cases from one of the country’s leading expert witnesses to the courts about how “the law”, from its perspective views the industry’s disputes. The revelations are surprising.
ABOUT ROGER:
Roger’s insurance career started in September 1970 as a fire and accident insurance broker at Brokers at Lloyd’s, Leslie & Godwin (long ago subsumed into what is now Aon) where he cut his teeth on a wide variety of international property insurances in USA, Northern Europe and Scandinavia.
In the mid-1970s he migrated to, the then relatively new class of liability insurance, professional indemnity, the demand for which was fuelled by the rapid development of case law in the 1980s which created a new source of remedy against the professions and service providers of sundry types and sizes.
LEARNING OBJECTIVES:
- Case examples of disputes that went right or went wrong.
- Winning trust. How the public trust of the industry can be made or ruined by the way a dispute is resolved.
- How to deal with typical impediments to “compliance” obligations, good practice and acting with integrity
- Avoiding the typical gaffs and pitfalls that lead to disputes.
- How to spot a dispute in the making- and what to do about it.
Car parking is available at the onsite multi-storey, but please note parking charges will apply. Please see www.theforumnorwich.co.uk for more information.
Please note: Lunch will be available in the lobby from 12.15. Please arrive in good time as food & drink cannot be taken into the auditorium.
CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.