How to manage Conflict
Thursday, 28 November 2024
12:00 pm – 1:00 pm (UK time)
In this interactive and engaging webinar with Michael from Kataholos, you will gain insights and learn essential skills to help you to manage conflict effectively and confidently.
You will learn:
- 5 causes of conflict and 10 manipulation tactics used that create conflict
- 5 solutions that you can put in place to heal and ease conflict
- How The Empowerment Triangle can help you to avoid becoming a victim of conflict
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CII Accredited
This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.
1 hour's CPD can be claimed for this event if relevant to your learning and development needs.
It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.