Webinar - FCA GI Consumer Duty and Multi-Occupancy update

* Highly Recommended Webinar*

The session will also provide and update on fair value assessments to include what makes up brokers commissions and how to ensure broker costs are fully understood. We will also look at the new rules on multi-occupancy buildings insurances following intervention by the government – these impact over 5 million leaseholders who are defined as stakeholders and firms have to also act in their best interests. Insurers and brokers will also need to provide information about policies to leaseholders, including details of all remuneration and placement. We will also cover requirements imposed by the new Leasehold and Freehold Reform Act which bans commission sharing.

Learning objectives - by the end of this update you will gain an overview of:-

• Where are we with Consumer Duty and what you should have done;
• Current issues when it comes to general insurance:-
• Key aspects of the product governance rule to include product value assessments and challenges to fair value incl broker fees/charges/add-ons and premium finance;
• New rules on multi-occupancy buildings insurance and the ramifications of this for insurers and brokers alike to include the L&FR Act and the AJG Tribunal decision

About the trainer:

I started my insurance career in 1987 and have worked across the sector including stints at PwC and GISC and have led my own consultancy practice since 2004 working closely with AMII, BIBA and the CII and have provided hundreds of well-received (even entertaining!) talks. I am a recipient of the Thomson Reuters Compliance Personality of the Year Award, the London Market People Award for Legal and Compliance and was Highly Commended in the CII Public Trust Awards in 2021. I am proud to judge various insurance awards and am always being approached for engaging commentary and analysis.

I have been a regular speaker at virtually all of the CII’s local institutes and have provided over hundreds of events to thousands of insurance professionals and feedback has always been superb:-

“Thanks for the webinar on Consumer Duty, Product Governance and Multi-occupancy buildings insurance - personally I thought it was a fantastically informative session and the way you brought it to life was incredible. This could have been a very challenging topic to engage an audience of over 70 people on and it was anything but!” Adam Ross FCII, Ambassador for the Insurance Institute of London.

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