Previous events
All previous events
Nottingham Insurance Institute Golf Event
Open Competition all players welcome whether or not they work in the insurance Industry so put a team together and bring your friends or use it as a client entertaining day - ALL WELCOME.
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Reducing the cost of error: how to develop data accuracy skills
Mistakes in your organisation waste time, cost money and annoy customers. It's the everyday ‘small' errors, which mount up and become a huge drain on resources. In this event you'll learn why mistakes happen and how to develop practical, effective accuracy skills to enable you to read, check and transfer information correctly.
View event detailsQuestioning & Information Gathering Techniques for Insurance Professionals
Questioning and information gathering techniques are crucial skills to be applied throughout the industry. With an emphasis on plain language, this short course is a follow up to the highly successful seminar ‘Writing to express and not to impress – plain English for insurance professionals.” It will be fun and interactive with audience participation.
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The New TCF
TCF has been re-born with a wider and harder remit. Despite almost a decade there is still little evidence that customers are at the heart of many businesses. Many products are still designed and sold primarily for profit rather than to protect the customer.
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