Events
Forthcoming events

Understanding Cyber Insurance: Coverage, Policy Response, and Common Pitfalls
Join us for a presentation designed specifically for insurance professionals eager to enhance their knowledge of cyber insurance.
This engaging session will provide a comprehensive overview of what cyber insurance is and the types of coverage it offers. You'll gain insights into how policies respond to cyber incidents and learn about common mistakes that can affect coverage. Additionally, we'll discuss effective strategies organisations can implement to reduce their risk of experiencing a cyber incident. Finally, there will be an open floor for any other business, allowing for further questions and discussions.
Wed 14 May 12:00 pm – 1:00 pm
George Thomas, Aviva

Memorabilia
Collecting things is something humans have always done – from interesting pebbles to glamorous diamonds! It’s a natural urge that many of us experience. Collecting memorabilia has become very fashionable, but what is valuable, and what advice and guidance should a client be offered?
The webinar looks at recent cases, and shares memorable examples that can be used to help clients understand their risk. There will also be the opportunity to ask questions (anonymously or otherwise).
Fri 23 May 12:00 pm – 1:00 pm
Rachel Doerr, Doerr Dallas

The Changing Ogden Rate and How Liability Rates will Reduce as a Result
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements.
The Ogden rate will mean good news for insurers. Will they be passing their savings onto their policyholders? Well, that will depend on how well brokers understand Ogden.
This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
Fri 22 Aug 1:00 pm – 2:00 pm
Alan Chandler,

Annual Dinner 2025: SAVE THE DATE
The Insurance Institute of Perth and Dundee are happy to announce the 2025 Dinner will be taking place on Friday 19th September at Murrayshall Country Estate, Scone. The evening will commence at 6.45pm.
Save the date in your calendar, until tickets become available!
Fri 19 Sep 6:45 pm – 12:00 pm
Murrayshall Country Estate and Golf Club

Critical Business Interruption Learnings for Brokers, Infinity Reliance Judgement
One of the most important judgements in recent times relating to Bi insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward.
This case has shown brokers are very exposed to the following three areas:
1. If indemnity wordings are used rather than declaration linked.
2. Any broker guidance note must reflect the actual policy wording.
3. AICOW must be discussed when there are unusual exposures.
Average was applied by Aviva to the Bi claim following a large loss, and the broker was held liable for most of the shortfall, which was nearly £3m, due to their failure on the above three points.
This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures.
This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
Thu 30 Oct 1:00 pm – 2:00 pm
Alan Chandler,

The Rise of Errors And Omission Claims Against Brokers And How These Can Be Mitigated
This presentation will explore why the number of errors and omission claims against brokers are on the increase and how these can potentially be mitigated.
Ask a Pi solicitor which Pi claims are the easiest to deal with, and they nearly always say broker Pi claims because you just must settle! – brokers time and again fail to professionally train staff and record key things in a correct manner, meaning that when these claims go to court there is often no defence.
Various new pieces of legislation including the brokers' duty under the Insurance Act 2015, GDPR and the Insurance Distribution Directive are making brokers more vulnerable than ever, which coupled with increased litigation in society, increased client expectations and ever higher regulatory demands mean that brokers cannot continue to do what they have always done, far more proactivity is required.
Alan Chandler who is widely regarded as one of the leading trainers and presenters within the UK will provide a number of examples of how the tide of litigation is turning against insurance brokers, and what they need to do to mitigate their E&O risks.
Mon 17 Nov 1:00 pm – 2:00 pm
Alan Chandler,
Previous events

Underinsurance in Home Contents
This webinar explains why underinsurance in home contents is so prevalent, and provides practical tips/tools to address it.
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are underinsured. Unfortunately, the same is often true for the contents in those homes.
Mon 28 Apr 11:00 am – 12:00 pm
Rachel Doerr, Doerr Dallas Valuations
Annual General Meeting 2025
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2025 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Tue 18 Mar 4:00 pm – 5:00 pm
Aviva Insurance

Financial Crime
Learn about Financial Crime, how to identify suspicious activity and reducing your risk exposure from Rob Hirst, Aviva's Financial Crime Business Partner.
Thu 13 Mar 12:00 pm – 1:00 pm
Online

Free Wine Tasting Event & CPD - Moving Beyond Labels
What can wine can teach us about Diversity and Inclusion?
There are many links between the world of wine and a good strategy for diversity and inclusion in the workplace and society as a whole. Wines and humans share the same basic structures but are unique in their own way. Like labelling in society, people tend to make judgements about wines based on labels but in fact wine tasting requires us to notice characteristics and to reflect on our experience and this is exactly the same strategy that helps to encourage diversity and inclusion.
By tasting 5 different wines from Spain and Portugal, we will learn how to move beyond labels and relate this to diversity and inclusion both in the workplace and society as a whole.
Thu 27 Feb 5:30 pm – 8:00 pm
Jeff Heasman, Insurance Upskill

A non-techie intro to GenAI (PFS Member registration)
This is the first in a series of Artificial Intelligence (AI) related Webinar's with AI expert Heather Murray.
Are you finding that some of your team are really into AI, others are reluctant or apprehensive?
This energising and motivational introduction will explain what generative AI is, and give some very
entertaining and engaging demos of what’s possible.
Please note this registration is for PFS members, a separate registration is available for GI members.
Mon 17 Feb 10:00 am – 11:00 am
Heather Murray, AI for Non-Techies

Online CPD Session - Carbon Calculator - How Green is your Remediation?
Are you aware of the carbon cost of claims? This talk will cover the concepts of calculating the greenhouse gas emissions produced by remediation and reinstatement works.
Wed 29 Jan 12:00 pm – 1:00 pm
Richard Lawrence, QuestGates Chartered Loss Adjusters & Claims Specialists