Events

Everyone is prone to cognitive biases in their decision-making processes. In insurance and financial services, we must recognise these biases and ensure that we do not take advantage of any that may cause foreseeable harm. With this ethical and regulatory consideration in mind, this webinar will provide you with 5¾ tips that will help you boost your powers of persuasion, when positioning products or services with clients and so enhance your business success.

In the insurance industry, in particular, we often focus on developing our technical skills, and our product and service knowledge in the belief that this alone will be all we need to win new clients, and then provide great service to existing clients. But of course if the prospect does not ‘trust’ us sufficiently we are unlikely to be appointed in the first place, and if our clients don’t trust us, it will be more difficult for us to bring value, and our position will be constantly under threat. This session focuses on the importance of Trust in prospect and client relationships, and how to build it.

The Legal Principles of Insurance This webinar will provide a plain English overview of the main legal principles of insurance, which are: 1. Insurable interest 2. Proximate cause 3. Indemnity 4. Subrogation 5. Contribution 6. The duty not to misrepresent/ Fair presentation of risk All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar delivered by Alan Chandler, one of the most popular insurance presenters in the UK, will provide the practical knowledge of these very important pillars that underpin our industry. This one-hour webinar will be useful for all brokers, underwriters, and claims staff and as they form the main basis of the CII exams very useful for anyone studying subjects such as IF1 and MO5.

We’re excited to invite you to our upcoming ‘Breakfast and Big Ideas’ event: Business Success and Succession – Teams, Tech, and Transition. If you’re ready to grow your business, harness the latest tech, and plan for the future, this is the place to be! Breakfast will be served – expect delicious breakfast rolls and refreshments to keep you fuelled for the day!

This session delivered by Jacqui Turner and Nick Thomas is relevant to everyone who deals with people in their everyday working lives. The session explains what coaching is and provides ‘must have’ tools and techniques to develop delegates coaching skills and achieve smarter outcomes. This session will also provide the latest research outlining the benefits of coaching in the workplace to all employee levels and organisations. We will share the many opportunities to coach formally and informally in the workplace as well as what it takes to be an effective coach and coachee. We will also share coaching tools and techniques that delegates can immediately put into practise. Finally, we will share important steps every company should take to develop a coaching culture across the whole organisation.

The session will provide an update on Consumer Duty, fair value assessments and the new rules on multi-occupancy buildings insurances. We will also cover the requirements imposed by the new Leasehold and Freehold Reform Act which will ban commission sharing.