Events
Forthcoming events
A non-techie intro to GenAI (PFS Member registration)
This is the first in a series of Artificial Intelligence (AI) related Webinar's with AI expert Heather Murray.
Are you finding that some of your team are really into AI, others are reluctant or apprehensive?
This energising and motivational introduction will explain what generative AI is, and give some very
entertaining and engaging demos of what’s possible.
Please note this registration is for PFS members, a separate registration is available for GI members.
Mon 17 Feb 10:00 am – 11:00 am
Heather Murray, AI for Non-Techies
Free Wine Tasting Event & CPD - Moving Beyond Labels
What can wine can teach us about Diversity and Inclusion?
There are many links between the world of wine and a good strategy for diversity and inclusion in the workplace and society as a whole. Wines and humans share the same basic structures but are unique in their own way. Like labelling in society, people tend to make judgements about wines based on labels but in fact wine tasting requires us to notice characteristics and to reflect on our experience and this is exactly the same strategy that helps to encourage diversity and inclusion.
By tasting 5 different wines from Spain and Portugal, we will learn how to move beyond labels and relate this to diversity and inclusion both in the workplace and society as a whole.
Thu 27 Feb 5:30 pm – 8:00 pm
Jeff Heasman, Insurance Upskill
Previous events
Online CPD Session - Carbon Calculator - How Green is your Remediation?
Are you aware of the carbon cost of claims? This talk will cover the concepts of calculating the greenhouse gas emissions produced by remediation and reinstatement works.
Wed 29 Jan 12:00 pm – 1:00 pm
Richard Lawrence, QuestGates Chartered Loss Adjusters & Claims Specialists
Preventing burnout
Join us for an essential session on Burnout and Workload, hosted by the PDG Committee. This webinar will normalise why burnout occurs, teach you how to spot the early warning signs, and provide practical strategies to prevent and recover from burnout. You’ll also learn effective ways to manage workload, set boundaries, and create a sustainable work-life balance.
This session is designed to benefit all members, so mark your calendars and make time to attend!
Tue 28 Jan 12:00 pm – 1:00 pm
Online
5¾ Psychology Tips That Will Boost Your Powers of Persuasion
Everyone is prone to cognitive biases in their decision-making processes. In insurance and financial services, we must recognise these biases and ensure that we do not take advantage of any that may cause foreseeable harm. With this ethical and regulatory consideration in mind, this webinar will provide you with 5¾ tips that will help you boost your powers of persuasion, when positioning products or services with clients and so enhance your business success.
Thu 12 Dec 11:00 am – 12:00 pm
Jeff Heasman, Insurance Upskill
Trust - building trustworthiness and trusted advisor status
In the insurance industry, in particular, we often focus on developing our technical skills, and our product and service knowledge in the belief that this alone will be all we need to win new clients, and then provide great service to existing clients. But of course if the prospect does not ‘trust’ us sufficiently we are unlikely to be appointed in the first place, and if our clients don’t trust us, it will be more difficult for us to bring value, and our position will be constantly under threat. This session focuses on the importance of Trust in prospect and client relationships, and how to build it.
Thu 28 Nov 12:00 pm – 1:00 pm
Nick Thomas, Nick Thomas & Assoc
Webinar - The Legal Principles of Insurance
The Legal Principles of Insurance
This webinar will provide a plain English overview of the main legal principles of insurance, which are:
1. Insurable interest
2. Proximate cause
3. Indemnity
4. Subrogation
5. Contribution
6. The duty not to misrepresent/ Fair presentation of risk
All staff working in the insurance industry should have a practical working knowledge of these principles and this one-hour webinar delivered by Alan Chandler, one of the most popular insurance presenters in the UK, will provide the practical knowledge of these very important pillars that underpin our industry.
This one-hour webinar will be useful for all brokers, underwriters, and claims staff and as they form the main basis of the CII exams very useful for anyone studying subjects such as IF1 and MO5.
Wed 20 Nov 1:00 pm – 2:00 pm
Alan Chandler,
Join Us for Business Success and Succession – Teams, Tech, and Transition!
We’re excited to invite you to our upcoming ‘Breakfast and Big Ideas’ event: Business Success and Succession – Teams, Tech, and Transition. If you’re ready to grow your business, harness the latest tech, and plan for the future, this is the place to be!
Breakfast will be served – expect delicious breakfast rolls and refreshments to keep you fuelled for the day!
Fri 08 Nov 9:00 am – 1:00 pm
Innovation Lab