Coaching Skills at Work

This session delivered by Jacqui Turner and Nick Thomas is relevant to everyone who deals with people in their everyday working lives.

The session explains what coaching is and provides ‘must have’ tools and techniques to develop delegates coaching skills and achieve smarter outcomes.

This session will also provide the latest research outlining the benefits of coaching in the workplace to all employee levels and organisations.

We will share the many opportunities to coach formally and informally in the workplace as well as what it takes to be an effective coach and coachee.

We will also share coaching tools and techniques that delegates can immediately put into practise.

Finally, we will share important steps every company should take to develop a coaching culture across the whole organisation.

Explain what coaching is and what it isn’t

The latest research outlining benefits of coaching in the workplace

The link between coaching, employee engagement, attrition, and customer satisfaction

Explore the many opportunities to coach and be coached within the workplace

Outline the key principles, values, and mindset of an effective coach and coachee

An introduction to coaching tools and techniques which will help you coach individuals who:

• Are feeling frustrated
• Have negative/limiting beliefs which are holding them back

Learn the critical steps needed to develop a coaching culture across an organisation and explore the benefits.

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