Forthcoming events
This month
Trust – building trustworthiness and trusted advisor status
In the insurance industry, in particular, we often focus on developing our technical skills, and our product and service knowledge in the belief that this alone will be all we need to win new clients, and then provide great service to existing clients. But of course if the prospect does not ‘trust’ us sufficiently we are unlikely to be appointed in the first place, and if our clients don’t trust us, it will be more difficult for us to bring value, and our position will be constantly under threat. This session focuses on the importance of Trust in prospect and client relationships, and how to build it.
View event detailsAll forthcoming events
WEBINAR: 5¾ Psychology Tips That Will Boost Your Powers of Persuasion
Everyone is prone to cognitive biases in their decision-making processes. In insurance and financial services, we must recognise these biases and ensure that we do not take advantage of any that may cause foreseeable harm. With this ethical and regulatory consideration in mind, this webinar will provide you with 5¾ tips that will help you boost your powers of persuasion, when positioning products or services with clients and so enhance your business success.
View event details