Events
Forthcoming events
WEBINAR - An Overview of Insurance Law - February 11th, 2025 at 12:00
In this webinar we will undertake a comprehensive overview of the key aspects of insurance law. From the duties and obligations of brokers, underwriters and policyholders, through to key legislation and case law that applies throughout client journey, from proposals and disclosure through to claims and payments. This webinar will be of great help to anyone working with in the insurance industry and especially anyone studying the CII´s MO5 module.
Tue 11 Feb 12:00 pm – 2:00 pm
Jeff Heasman, Insurance Upskill
WEBINAR: Can We Trust AI in Insurance? February 18th, 2025 at 12:00
The issues of digital trust and responsible AI are amongst the most important issues facing the insurance industry. But what do we mean by digital trust and responsible AI? How does trust manifest itself in an increasingly digital and automated world?
This webinar will address these critical issues and offer suggestions on what companies and individuals need to be doing now to ensure we do all we can to win customer trust and implement AI in a responsible way.
Tue 18 Feb 12:00 pm – 1:00 pm
Jeff Heasman, Insurance Upskill
The Science of Happiness at Work - Positive Psychology in Practice
This session introduces key concepts from positive psychology and explores practical applications for increasing happiness, engagement, and fulfilment in the workplace.
Wed 05 Mar 12:00 pm – 1:00 pm
Mental Health in Business,
WEBINAR: Highly topical – how liability rates will significantly fall in 2025 due to the r
The Ogden rate may sound an obscure thing, but it has massive implications both positively and negatively on liability settlements. All brokers, underwriters and claims staff should have a good understanding of the Ogden rate in order to explain rating changes to policyholders and understand why large liability claims will now be reducing.
The Ogden rate is used by courts to increase or decrease large personal injury liability claims. It was one of the main reasons why the market went so hard in recent years when the rate started loading liability settlements, and it will be one of the man reasons why we will now go into a softer market due to the fact it will start discounting liability settlements from 10 January 2025.
The Ogden rate will mean a happy new year for insurers. Will they be passing their savings onto their policyholders? well that will depend on how well brokers understand Ogden.
This presentation will be delivered by Alan Chandler, Chartered Insurer, one of the most popular presenters in the UK, and he will explain what the Ogden rate is and how it affects liability settlements.
Wed 05 Mar 1:00 pm – 2:00 pm
Alan Chandler ACII,
Digital Detox - Reclaiming Balance in a Hyperconnected World
This webinar explores the impact of constant digital connectivity on mental health and provides strategies for creating a healthier relationship with technology in both personal and professional life.
Wed 11 Jun 12:00 pm – 1:00 pm
Mental Health in Business,
Breath In; Stress Out - Practical approaches to Stress Management
Stress is a fact and life - and something most of us will experience. This session is especially pertinent for Stress Awareness Month (April) - but will be valuable year-round.
Wed 03 Sep 12:00 pm – 1:00 pm
Mental Health in Business,
Previous events
WEBINAR: Why underinsurance in home contents is so prevalent, and practical tips/tools to
Underinsurance is a major issue in the industry – many reports suggest that around 2/3 of homes are
underinsured. Unfortunately, the same is often true for the contents in those homes.
Why is this, and what can the industry do about it?
Who is it for?
This webinar is for:
- Brokers and insurers who handle home contents insurance for MNW and HNW clients.
- Brokers and insurers who insure assets such as art, silverware, trophies and fine wine for
commercial customers (e.g. restaurants, hotels, charities, sports clubs, oƯices)
- Claims handlers and loss adjusters who want to understand what to look for in, and risks around,
valuations with which they may be presented
- Compliance teams considering how to ensure clients and policyholders get the information they
need to make informed decisions, and that they are treated fairly
Tue 28 Jan 10:00 am – 11:00 am
Rachel Doerr, Doerr Dallas Valuations
Critical business interruption insurance learnings - Wednesday 8 January 12-1pm
Critical business interruption insurance learnings for brokers following the Infinity Reliance judgement
One of the most important judgements in recent times relating to Bi insurance was made in the Infinity Reliance case, and brokers who fail to change their proceedings risk large Pi claims against them going forward.
This case has shown brokers are very exposed to the following three areas:
1. If indemnity wordings are used rather than declaration linked.
2. Any broker guidance note must reflect the actual policy wording.
3. AICOW must be discussed when there are unusual exposures.
Average was applied by Aviva to the Bi claim following a large loss, and the broker was held liable for most of the shortfall, which was nearly £3m, due to their failure on the above three points.
This webinar, presented by Alan Chandler, one of the most popular presenters in the UK, looks to understand how brokers are exposed following this judgement and how to take practical steps to ensure the right procedures to mitigate these exposures.
This webinar is a must for all broking staff and has significant relevance for underwriters and claims staff also.
Wed 08 Jan 12:00 pm – 1:00 pm
Alan Chandler ACII,
What causes a market cycle and are we heading into a soft market in 2025? Tuesday 17 Decem
Hard markets usually last around a maximum of three years and this latest one started in 2020.
This presentation, delivered by Alan Chandler one of the UK’s most popular presenters, looks at what causes market cycles in the insurance industry and what is likely to occur in 2025.
Alan correctly called the hard market in 2020, providing a presentation on the seven reasons why the market would harden. Rates have now got much higher; investment returns are now at very healthy levels and underwriting in the UK looks a lot better proposition than it did back in 2020. New entrants will be attracted to the market and existing players will look to expand capacity to take advantage of the current favourable investment conditions.
Rates will not crumble over night, but Alan predicts 2025 will see a change in demand and supply, where Insurers will have to start having to fight more for business, and there will need to be a change in the way insurers operate, which may result in home working underwriters actually answering the phone to brokers!
Alan will also explore how brokers and underwriters can be successful in a softening market. Brokers have a fiduciary duty, and this means insurers cannot ask brokers to be loyal without also providing genuine benefits at renewal for the policyholder.
Whilst many people will not want to see the hard market end, history tells us it will, and not mentioning it will not stop a soft market cycle starting. This presentation will equip you for the change in the market that is on its way.
Tue 17 Dec 12:00 pm – 1:00 pm
Games and cocktails - Meet Your Committee/Council
Meet your regional PFS Committee/your local CII council
Pre Christmas meet up drinks, games and hot buffet
Fully funded hot buffet, welcome drink and selection of cocktails/mocktails
Taking place at Twist Cafe Bar, Plymouth
Look out for your invitation by email
Wed 11 Dec 7:00 pm – 10:00 pm
Funded Cert CII Tuition
Funded Cert CII Tuition
Starting Wednesday 18th Sept 2024
CALLING ALL MEMBERS OF PLYMOUTH & CORNWALL INSURANCE INSTITUTE! Are you enrolled onto a Cert unit but need some help with revision and study? If you are enrolled or plan to enrol onto a Cert CII unit, please check this upcoming programme of study support as it might be just the help you need to achieve your Cert CII.
Wed 11 Dec 1:30 pm – 4:30 pm
Adrian Toomey ACII, Intuition Training
UnitedMind Laughter Yoga
Join Lotte Mikkelsen, your everyday Laughter Queen for an online workshop.
Who will be providing a personal laughter workshop.
Participants often feel a strong sense of connection and team spirit at the end of each workshop. It provides renewed energy and focus, and "tools" that they can actively take away and use in their lives, both at work and at home. There is no doubt that the health benefits of laughter are extensive. Many diseases today are caused by stress and anxiety arising from conflict in the workplace, and by laughing we release natural chemicals into our body, which lower our stress levels and put us in a much more positive frame of mind, able to cope with work and life outside work.
Thu 05 Dec 11:00 am – 11:30 am