Events
Forthcoming events
How to Avoid Claim-Related Complaints
It will come as no surprise to learn that the vast majority of complaints stem from the handling of claims submitted to insurers. The claim is the “moment of truth” in the contract where the customer learns whether the premium paid over potentially a long period, has been well-spent.
Whilst it is imperative to have a prompt resource and efficient process to deal with complaints, this workshop focuses upon proactively reducing their number through retaining the initiative whilst moving a claim towards fulfilment.
Thu 06 Feb 10:00 am – 11:00 am
David Hole ACII,
Previous events
Learning and Exam Techniques - Session 2 of 2
Studying and preparing for an exam can be daunting. Knowledge of the subject is crucial, but having a structured revision programme and an understanding of the format of the examination and the expectations of the examiner are equally important.
This workshop will aim to demonstrate that by having a disciplined approach to revision, coupled with being able to confidently interpret the different types of exam questions, the chances of success are greatly improved.
This is a series of two 1-hour webinars - this is session 2
Tue 21 Jan 10:00 am – 11:00 am
Chris Abram ACII,
Learning and Exam Techniques - Session 1 of 2
Studying and preparing for an exam can be daunting. Knowledge of the subject is crucial, but having a structured revision programme and an understanding of the format of the examination and the expectations of the examiner are equally important.
This workshop will aim to demonstrate that by having a disciplined approach to revision, coupled with being able to confidently interpret the different types of exam questions, the chances of success are greatly improved.
This is a series of two 1-hour webinars - with the second session next week.
Tue 14 Jan 10:00 am – 11:00 am
Chris Abram ACII,
IIPB Christmas Lunch 2024 - not to be missed!
We are pleased to provide details of this years Insurance Institute of Preston & Blackpool Christmas Lunch.
This event is always well attended, with a fantastic 4 Course Christmas Lunch at the Masonic Hall and an Afternoon of Raffles and Entertainment - followed by a traditional finish at the Market Tavern.
This years Entertainment comes by way of the fantastic comedian, Sam Harland
Fri 06 Dec 12:00 pm – 8:00 pm
Ashlar House
The Sales Mindset How we can, and should all be salespeople
There are many misconceptions around the nature of sales and what it takes to be a salesperson. These misconceptions can prevent salespeople, or people who have some sales responsibility from achieving their ‘sales’ potential or even ‘selling' in the first place.
This empowering session dispels many sales myths including the concept of the ‘natural salesperson’, demonstrating that attitudes are often more important than attributes, and that the skills we lack can be developed through the right kind of practice.
It also explores attitudes to sales and reframes sales as a virtuous pursuit that brings potential value to clients. More than anything it examines why people fail to achieve sales outcomes - how they get in their own way, and how to remove these obstacles
Tue 03 Dec 10:00 am – 11:00 am
Nick Thomas, Nick Thomas & Associates
Pensions & Peroni - CPD event followed by some Christmas Cheer!
The PFS Lancashire, Merseyside and Cumbria regional committee are delighted to invite you to join us for a festive delve into all things pensions!
The event will comprise of 2 speakers, giving you a combined total of 80 minutes’ CPD. We will then move on to the nearby Forum bar, where canapes and drinks will be served until 7.00pm.
Our first speaker, Mark Stewart of Scottish Widows, will be looking at recent changes to pensions.
Our second speaker, Kerry Houghton, will be looking at reviving the love of SSAS, along with the practical steps to property purchase in pensions with Forbes solicitors.
We will then have a brief insight into the ‘good retirement’ of a financial adviser.
It is going to be a very popular event, so please register as soon as possible.
Thu 28 Nov 3:00 pm – 7:00 pm
OneCoWork Winckley Square
Advanced Contractors All Risks
This session examines how the standard Joint Contracts Tribunal contract has influenced the Contractors' insurance product, where and to whom the building contract imposes responsibility for insurance and the main classes affected
Wed 20 Nov 10:00 am – 11:00 am
Alan Tucker FCII, FIRM,