Building Confidence and shifting your Emotional State

Many people believe that their emotional state is entirely dictated by external factors over which they have no control. For example, how often do we hear people say, ‘You make me angry/happy/sad’? In the workplace many develop and unconscious strategies that affect their emotional state and significantly affect their performance; typical examples include making telephone calls – particularly cold calls – and presenting or speaking in public.

This empowering session shows delegates how to take control of their emotional state, shifting to the best possible state to achieve highly successful outcomes at work and at home.

• To understand that our emotional state affects our capabilities and performance
• To understand that our state comes from our physiology, thinking and emotions
• To demonstrate that our states are not created by external events outside our control, but instead that we can create them ourselves
• To provide some strategies and techniques to allow delegates to break unhelpful states and shift to powerful states that help them achieve successful outcomes

• Our emotional state and how can it affect performance
• The interconnectedness of thoughts, emotions, and physiology
• What we practise is what we become
• Our unconscious mind and the programmes we run
• Anchors – visual, auditory, and kinaesthetic
• Visualisation
• Self-talk
• Body language and physiology
• Modelling others
• Techniques to shift state including resource anchoring
• Real life scenarios – cold calling/call reluctance, public speaking/presenting, negotiation/broking
• Delegates challenges - troubleshooting

Nick offers a unique combination of skills in the UK insurance training sector – an industry sales specialist and a professional coach and trainer. Nick is an Economics graduate with over 25 years corporate insurance broking experience. He was a highly successful sales producer in the UK broking market before progressing into regional and then national sales leadership roles. As National Development Director at HSBC, Nick was one of only 40 people from a global workforce of 265,000 selected as part of the STARS programme to recognise exceptional performance. He is a highly trained consultative sales specialist, and his experience includes a secondment with a major management consultant to design a best practice sales process.

In the mid-2000s, Nick developed a chronic health condition; his journey to recovery fostered a new range of interests, and a passion for health, and performance. He studied widely, qualifying as a Master Practitioner in Neuro-Linguistic Programming (NLP), obtaining a Diploma in Life Coaching, before going on to study Corporate/Business Coaching with The Coaching Academy. Nick is also a qualified Holistic Lifestyle Coach and Advanced Exercise Coach.

In the last few years Nick has worked in a self-employed capacity in training, coaching, and consulting. He works with a specialist adviser in Insurance sector M&A (Mergers & Acquisitions), and through Nick Thomas & Associates.

The content of this webinar is the intellectual property of Nick Thomas & Associates. The webinar is for personal use only and should not be used for the purposes of training third parties; such use will be considered a breach of the intellectual property rights.

The content of this webinar is the intellectual property of Nick Thomas & Associates. The webinar is for personal use only and should not be used for the purposes of training third parties; such use will be considered a breach of the intellectual property rights.