Previous events
All previous events
WEBINAR: The Perfect Storm - how capacity is disappearing fast from the UK insurance market
This presentation entitled the Perfect Storm, will be exploring why capacity is draining out of the UK insurance market and why we are moving into a very hard market where niche covers will be difficult to place.
View event detailsWEBINAR: Communicating with Customers in Difficult and Uncertain Times
This webinar will provide a strategy on how to communicate with customers in the current climate in a way that will reduce anxiety, provide clarity and keep the customer onboard.
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WEBINAR: FCA new temporary rules for General Insurance (in response to Coronavirus)
This comprehensive and interactive one hour webinar will focus on the long list of updates to rules and guidance now finalised by the FCA for the general insurance sector (published 1 May 2020) and is a one-stop-shop for knowing what has to be done in a compliant and timely manner.
View event detailsWEBINAR: How general insurance can cope financially as a result of coronavirus
This comprehensive and interactive one hour webinar will focus on the critical financial aspects of riding this storm - overall business solvency, (compliance with adequate resources COND 2.4), looking at key areas of the business, revised requirements of senior managers, reviewing expenditure, reliance on key clients, HMRC help, furloughing, cutting unnecessary spending and looking ahead.
View event detailsRO3 Revision Day
This one day course aims to significantly improve delegates’ chances of passing the exam by developing an understanding of the key technical points that are likely to be tested.
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WEBINAR - How to correctly advise policyholders on the Policy coverage gaps caused by the Covid-19 lockdown - A MUST FOR ALL BROKING STAFF
The Covid-19 lockdown has created far more gaps in covers than most brokers realise, and this webinar takes a look at where these coverage gaps arise and how best to advise your clients on these issues.
View event detailsAnnual General Meeting
Notice is hereby given that the Annual General Meeting of The Insurance Institute of Royal Tunbridge Wells will be held on Monday 27th April.
View event detailsMedical Malpractice
One hour seminar covering key aspects of medical malpractice.
View event detailsWEBINAR: A plain English explanation of how to answer the most common question of the moment: 'does my BI policy cover Covid-19?'
Alan Chandler, who is well known to our members having delivered a number of well received presentations, will be presenting a thirty minute simple to understand presentation on what so many policyholders are asking, which is 'does my Business interruption policy cover Covid-19?'.
View event detailsRO1 Revision Day POSTPONED
This one day course aims to significantly improve delegates’ chances of passing the RO1 exam by developing an understanding of the key technical points that are likely to be tested.
View event detailsCII Networking Event @ The Shufflehouse POSTPONED
Come and join us for a fun filled evening learning the rules of Shuffleboard!
View event detailsKent Conference 2020
Discover the Difference for Tomorrow - Book your place(s) now for our next Kent Conference
View event detailsRO3 Revision Session
FREE introductory training session for unit RO3 - Personal taxation
View event detailsRO1 Revision Session
FREE introductory training session for unit RO1 - Financial services, regulation & ethics
View event detailsWine Evening
Relax and enjoy a special line up of wines for Christmas in the comfort of the bar at Secret Cellar in Tunbridge Wells.
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Senior Management and Certification Regime
In response to the 2008 banking crisis and significant conduct failings such as the manipulation of LIBOR, Parliament set up the Parliamentary Commission for Banking Standards (PCBS) to recommend how to improve standards in the banking sector. PCBS recommended a new accountability framework focused on senior management. It also recommended that firms take more responsibility for employees being fit and proper, and that there be better standards of conduct at all levels in banking firms. Based on these recommendations, Parliament passed legislation in December 2013, leading to the FCA and Prudential Regulation Authority applying the SM&CR to the banking sector. Parliament made further changes to legislation in May 2016, requiring the FCA to extend the regime to all FSMA authorised firms. Significant changes are being proposed that will now take effect from 9 December 2019 with conduct rules applying for the first time ever to ALL staff - do you know what changes you will have to make?
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Dealing with Complaints
At some point an advisor is likely to receive a complaint for one thing or another. This seminar will focus on how best to avoid receiving a complaint, effectively dealing with a client’s complaint, timeframes and liaising the Financial Ombudsman Service (should a complaint get that far).” Learning Objectives:- What constitutes a complaint? How best to avoid receiving a complaint? How to deal with a complaint? Liaising with the Financial Ombudsman Service should a complaint get that far. What is limitation and the importance of the Limitation Act 1980? What else should I be doing?
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M92 Revision Session
This three hour intensive revision course is designed to help you develop your exam technique and knowledge for the M92 Business and Finance module. There will be an interactive opportunity to ask Alan about any areas of the syllabus where candidates are stuck.
View event detailsProfessionals Social Media Seminar!
Social media is a great tool in career progression, especially LinkedIn, when used effectively. As such, we have arranged for Lara Squires, Director at Consortium Business, to present on how to use Social Media to its fullest focusing on career progression and personal development. This event is aimed at those starting out in their career and also individuals who want to learn how to successfully use social media to create a great online presence to aid career development. As well as presenting and taking your queries on the night Lara will also review all attendees LinkedIn profiles one week after the event and provide feedback, giving you time to update your profile in line with the evenings learnings!
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