Building Rapport in a Hybrid World

Wednesday, 09 October 2024
12:00 pm – 1:00 pm (UK time)
    • Nick Thomas, Nick Thomas Associates, Nick Thomas Associates

‘Building Rapport is critical in business. It’s your tool for nurturing strong relationships whilst sharpening your capacity to influence others’. Tony Robbins

The session will discuss the importance of rapport building -and the key skills in building trust and mutual influence

We'll discuss empathy – and include questioning skills, active listening, being present.

We tend to like those who are similar to ourselves and engage with and buy from those we like, and we'll explore matching and mirroring across levels

We'll understand how to adjust across the neurological levels to achieve the four principles, using written word, social media, spoken word and virtual meeting communication media.

The Zoom link will be sent to your email address supplied at the time of the booking. Due the restriction of the attendee numbers, please DO NOT share this with anyone else.

CII Accredited

This demonstrates the quality of an event and that it meets CII member CPD scheme requirements.

1 hour's CPD can be claimed for this event if relevant to your learning and development needs.

It is recommended that you keep any evidence of the CPD activity you have completed and upload copies to the recording tool as the CII may ask to see this if your record is selected for review. Details of the scheme can be viewed online at www.cii.co.uk/cpd.