Credit Hire – The What? When? How? And Who?

We welcome back Bernard Thornton FCII, a Chartered Insurance Practitioner who is presenting this webinar on Credit Hire and we welcome all members & guests to attend this lunch time webinar, via Zoom.

It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market.

Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public.

This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.

Learning Objectives

At the end of this event, the delegate will be able to identify and understand:

• The background and development of the credit hire market;
• Important test cases which have steered its operation;
• The ABI General Terms of Agreement and how it works in practice;
• The approach to replacement vehicles by different players;
• Ideas for client communication.

About the speaker:

Bernard Thornton spent much of his career in the company market, culminating in the role of North East Regional Manager for a major insurer. He then set up a Motor Claims Management business from scratch, before merging it into Active Claims Solutions, where he was Sales Director until retirement in March 2019.

Over a lengthy career he has worked in Motor Claims for both defendant and claimant, with specialisation in personal injury, credit hire and legal expenses. Seeking to disseminate his wide knowledge of these subjects and to put something back into the insurance business, he delivers lectures and training sessions to insurance businesses and local Insurance Institutes.

Bernard has served as President of the Insurance Institute of Leeds on 2 occasions, was a member of the CII’s Representative Council and maintains an active membership of Leeds Institute as Vice President and Dinner Secretary.

His recent retirement allows Bernard more opportunities to enjoy his many sporting interests and a family which now includes 3 grandchildren. He enjoys walking, is a cricket umpire and a commentator for Leeds Hospital Radio Sport.

The webinar will be held via Zoom from 1 p.m. to 2 p.m. on 25 November 2020

Upon booking a place you will be sent a booking confirmation but joining instructions will not be emailed to you until shortly prior to the event.

It is advisable to book early as places are limited.

The Insurance Institute of Southampton hope that you are enjoying the free webinars which we are putting on for you during this period when we are unable to offer face-to face seminars. Whilst we are unable to provide our well supported raffles in aid of The Insurance Charities during this time, we are continuing to support The Insurance Charities which is the charity for the UK & Irish insurance industry and which has been providing support for current and former employees and their dependants since 1902. If you would like to make a donation to this worthy cause, perhaps the cost of your raffle ticket or that longed for frothy coffee we have all been missing out on, then please visit our Virgin Money Giving Charity Page to offer your support: https://protect-us.mimecast.com/s/fR8lCzpE2oSv8K4ioY6mG?domain=uk.virginmoneygiving.com.

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