Previous events
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Credit Hire – The What? When? How? And Who?
It has only been around for 30 years or so, but in that time credit hire has become one of the most sensitive and polarising subjects in the general insurance market. Depending on your perspective it can solve a perennial problem by keeping vital customers on the road or it can be an expensive and unnecessary luxury, which ultimately has to be paid for by the insuring public. This webinar looks at the development of credit hire, the legalities, and how the current market operates. It also includes some significant case studies and how the concept might develop in the future.
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Manage your fear and turn up confidently
There are situations where we are affected by fear; this could impact on our performance, or we could avoid taking up opportunities that could progress our career. In this powerful masterclass, Susan shares techniques to understand and manage your fear so you can present the very best version of yourself in business situations. Using proven knowledge from Neuroscience as well as her experience as a professional musician, Susan delivers invaluable content.
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EL, PL and BI Claims: more challenges for businesses and insurers
In the wake of Covid 19 businesses and insurers should be acutely aware of their exposure to employers and public liability claims, as well as the difficulties surrounding different types of Business Interruption claims. This webinar considers cases affecting EL and PL claims against insurers, and, in particular, the key decision this September in the BI test case brought by the FCA. It also looks at different steps that businesses and insurers may wish to take in seeking to protect themselves against such claims and from being involved in lengthy litigation. This webinar is of general topical interest as so many businesses and their employees have had to adapt and change their working practices this year. It will be of particular value to those who handle these claims, as well as those who broke or underwrite such insurance lines. The talk will highlight some of the current legal issues and the pitfalls that may lie in wait for the unwary.
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Application Fraud: The Forgotten Frontline Battle!
The latest ABI statistics relating to insurance fraud show a rise in application fraud and the number of detected incidents far outweigh fraudulent claims. Yet, when we talk as an industry about fraud, the focus is all too often on claims and curiously application fraud is somewhat overshadowed. All insurance professionals are on the frontline in the battle against this scourge. This session will shed light on what the latest ABI statistics tell us, the duties we have in law at the application stage and how to identify and counter application fraud.
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Be seen: be heard: make an Impact VIRTUALLY
We welcome all members & guest to attend a lunch time webinar via Zoom which will be presented by Susan Heaton-Wright, who is an impact, communications and speaking expert for emerging leaders and the creator of the Superstar Communicator ™. Overview: With these changing times, we are all being forced to communicate virtually: conference calls, webinars, phone calls, as well as emails. In this interactive workshop, Susan uses the principles behind the Superstar Communicator ™ methodology to find specific techniques to ensure you are making an impact when communicating virtually.
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