Events
Forthcoming
Construction All Risks - an introduction
Advanced Construction Risks
This session examines how the standard Joint Contracts Tribunal contract has influenced the Contractors' insurance product, where and to whom the building contract imposes responsibility for insurance and the main classes affected
Thu 04 Jul 9:30 am – 10:30 am
Alan Tickner, Nick Thomas Associates
Law of Torts in a Nutshell
All too often we overthink principles of tort law and we get confused by the raft of cases that exist in this area of law. In turn, we confuse ourselves and our customers in the way we explain and apply those principles of law.
In this session, we will strip the law of torts back to basics and demystify the confusion. We will learn how to explain the law in a simple and clear way and how to apply the case law to real-life scenarios. Areas that we will examine include:
Negligence: the duty of care, breach of duty, causation and remoteness
Occupiers’ liability
Employers’ liability
General defenses and remedies in the law of torts.
Tue 16 Jul 9:30 am – 10:30 am
Jeff Heasman, Insurance Upskill
Previous events
Webinar: A Plain English Overview of Reinsurance
A plain English overview of reinsurance, including how reinsurance premiums affect the price charged to policyholders.
Reinsurance premium increases have been one of the most significant causes of the current hard market for policyholders, and that is why it is essential that all brokers, underwriters, and claims staff have a basic overview of how reinsurance operates.
This webinar will be presented by Alan Chandler, one of the most popular speakers in the UK. Alan will explain why reinsurance is so essential, the different types of reinsurance and how reinsurance can significantly affect policyholder’s premium and cover.
Fri 24 May 2:30 pm – 3:30 pm
Alan Chandler, Alan Chandler Training
Annual General Meeting 2024
We need you! To get down to our AGM...
Your local institute council invites you to attend their 2024 Annual General Meeting in order to hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members for the forthcoming year.
If you feel you could make a positive contribution to your institute, it is an ideal first step to becoming involved.
Book your place today.
Wed 01 May 6:00 pm – 7:00 pm
The Village Hotel Swansea
Webinar: The Power of Listening
Following on from the webinar on 5th September 2023 - The Power of Questions, Nick now presents The Power of Questions.
‘Nature hath given [us] one tongue but two ears, that we may hear from others twice as much as we speak.’ Epictetus [Ancient Greek philosopher]. Many of us merely ‘hear’ and fail to really ‘listen’. Effective listening can have a profound effect on all our interpersonal relationships at work and home. In this session Nick Thomas brings together his expertise from the worlds of sales and coaching to help improve awareness of the importance of effective listening, and some key skills and tools to improve performance in multiple different environments.
Fri 26 Apr 9:30 am – 10:30 am
Nick Thomas, Nick Thomas Associates
CII Charity Quiz Night
It's Quiz time!
Last year we had a very successful quiz night, raising £70 for the Morriston Food Bank and donating 8 or 9 bags full of food and toiletries.
We are looking to repeat this success this year and invite you along to this year's annual quiz.
Cost: £12.50 per person (inc food).
There is a maximum of 6 persons per team.
Quiz Prizes and Raffle Prizes to be won!
We are again donating to the Morriston Food Bank. All profits from the night will be donated to the Food Bank and we are asking everyone to bring a food or toiletries donation (tin of soup, packet of biscuits, toothpaste etc)
As with all our social events the quiz is open to Institute members and non-members who are engaged in the Insurance Industry, bring along your family and friends.
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Please email jacqueline.hancock@prescott-jones.co.uk with the following information:
Contact Name:
Team Name:
Number in Team:
Number of Scampi & Chips / Chicken Curry & Rice/Chips or Vegetarian Lasagne & Chips
Please send Payment (£12.50 per person) to: Insurance Institute of Swansea & W Wales Account No: 80508829 Sort No: 20 84 41. Please put your name in the reference
Thu 21 Mar 7:00 pm – 11:00 pm
Morriston Golf Club
Webinar: Behavioral Biases in the Customer Journey: How to Identify & Handle them to Avoid
This FCA stated in the Final Guidance to the new Consumer Duty that firms need to take account of how customers “transact in the real world”. Therefore, being able to identify and handle customer´s behavioural biases, as well as our own behavioural biases and biases embedded in product design and marketing, is key to avoiding potential customer harm.
This 1 hour webinar will introduce you to the most common, though often difficult to spot, behavioural biases that can be encountered throughout the customer journey from product design to claims settlement, as well as tips on how to handle them to avoid customer harm.
With behavioural sciences now very much at the centre of the new outcomes-based regulation system, this webinar is a must attend for anyone who wants to stay on the right side of the new Consumer Duty.
Tue 19 Mar 9:30 am – 10:30 am
Jeff Heasman, Insurance Upskill
Webinar: Emerging Risks
This session on Emerging Risks looks at some of the issues that are changing the insurance industry – in terms of ways of working, and new insurance solutions being developed.
Wed 06 Mar 9:30 am – 10:30 am
Diane Jenkins (BA (Hons), Nick Thomas Associates