Assertiveness

Learning objectives:

Susan's aim for this course is that you will go away with knowledge and practical ways to improve your assertive skills. These include

• Knowing and understanding the difference between being assertive, aggressive and non-assertive/passive aggressive
• To challenge the misconceptions and current myths around assertiveness
• Learn and develop the skills to challenge your existing emotional blocks and values, so you can be more assertive.
• Learn the essential skills to empower you to say what you want and mean
• Learn and devalop your ability to use the key steps

The Presenter:

Susan Heaton-Wright is an impact, communications and speaking expert virtually and in live events for emerging leaders and the creator of the Superstar Communicator™ methodology. She is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

She delivers seminars, workshops and individual training for many companies including Astra Zeneca, Shell, Microsoft, AXA, the NHS and Quintiles. As a CPD accredited speaker, she regularly delivers speeches and seminars to lawyers, accountants and finance professionals, as well as leaders and emerging leaders in organisations. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was named as an #ialso 100 top inspirational female entrepreneurs in UK.

Susan is a Fellow of the Royal Geographical Society, The Royal Society of Arts and the Incorporated Society of Musicians. She leads a project of musicians in Greece annually, to deliver music workshops to refugees in Athens as part of the 'Love without Borders' charity.

How to book

To secure your place email Jacquie Hancock (Jacqueline.hancock@prescott-jones.co.uk) with your name, company and CII Pin and you will be sent the link to join the Webinar on Zoom. Or if you would like any further information on the event please do not hesitate to get in touch.