Previous events
All previous events
Webinar: Commercial Property Insurance - Clauses and conditions
This presentation will go through all the main conditions and clauses that can be found in a Commercial Property wording, what is their purpose and when should they be included. The presentation will also explore what happens if a broker fails to bring certain conditions to the attention of the policyholder and why underwriters need to think carefully about the clauses conditions they use. There are many different wordings in the market place, and explaining coverage clearly to policyholders is where a broker can add significant value compared to direct offerings.
View event detailsWebinar: Sales Mastery
Boost your sales with evidence-based methods, poise and confidence. We know more than ever before about the human brain and how we make decisions – but most of us are still unaware of how to apply these new insights to selling. Most sales methods have not adapted to today’s selling climate. 60% of the buying cycle is complete before the salesperson even enters the frame. The focus therefore moves from transaction to partnership, with the emphasis on customer retention, cross-selling and referrals to maximise your customers’ lifetime value.
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Webinar: Inflation and the implications for insurance
This session on inflation considers what affect increasing inflation has on business insurance – what clauses and cover issues brokers and insurers need to consider for various classes of cover.
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Webinar: An introduction to co-opetition and how it applies to insurance and financial services
This webinar was originally scheduled for 22nd November, but due to ill health it will now be Wednesday 30th. We hope you can join us. Co-opetition is the combination of co-operation and competition. From negotiations to business growth and working effectively as an intermediary or with intermediaries, the strategy of co-opetition will be a valuable tool that you will be able to implement in your day-to-day work. This webinar will show you how instead of creating a winner takes all environment, you will be able to move towards an environment in which the end results benefit everyone and so people are happier, more successful and more profitable. This webinar will also demonstrate how differences of opinion can actually make it easier to reach an agreement, therefore helping you during the sales process or any other type of negotiation.
View event detailsAnnual Dinner 2022
Our President, Sally Hendricks, is delighted to invite you to the Insurance Institute of Swansea & West Wales prestigious Annual Dinner, which aims to fundraise for our President's nominated charity, The Fire Fighters Charity. Date: 11th November 2022 (6.30pm for 7.00pm) Venue: The Dragon Hotel, The Kingsway, Swansea
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Webinar: Public Speaking Skills
Public Speaking is an essential skill for any ambitious individual. Individuals who speak at events have the opportunity to demonstrate their knowledge and credibility to a wider audience and to raise your profile internally and to your industry. Yet many, many people avoid public speaking as they are scared. In this virtual workshop Susan shares the secrets of Public Speaking “Superstar Communicator” style
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Face-to-Face CPD: The Outlook for the UK Economy
We are very much looking forward to having a face-to-face meeting for members - Coffee/tea and breakfast rolls will be provided! The highly interesting and fascinating presentation will provide a summary of the Bank of England's Monetary Policy Committee's latest projection for growth and inflation in the UK. The information provided at this talk is strictly 'off the record'. To this end only attendees registered in advance will be allowed admission and the content is not for circulation after the event.
View event detailsWebinar: Commercial Property insurance - Setting correct property, stock and contents sums insured in a high inflation world
It is estimated that at least 80% of policies have incorrect sums insured! This presentation looks at the major issue of under insurance in the UK property market and how to help your clients avoid the under-insurance trap. Under insurance has been made considerably worse now that we are seeing UK inflation go into double digits, and this is something all brokers, underwriters, claims staff and loss adjusters need to be aware of.
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Swansea & West Wales Young Achievers Award 2020 - 2022
It has been a very difficult two years in our industry and we are pleased to give this award to Young Achievers for their work and efforts during this time. WHAT IS THE YOUNG ACHIEVER’S AWARD? A cash prize of £250 together with a trophy awarded by the Insurance Institute of Swansea & West Wales to publicly recognise the outstanding achievement of younger professionals in the Insurance and Financial Services industry within our area. The award is open to employees from General Insurance and Personal Finance Society.
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Webinar: The Death of the Orient-Express: a new train of thought on proximate cause?
On 15 January 2021, the Supreme Court held in the FCA Test Case that the Orient-Express Hotels case had been wrongly decided. Proximate cause has long been an issue that the courts have grappled with and as a result this has caused confusion and uncertainty throughout the insurance industry.
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Webinar: Introduction to Engineering Insurance
Engineering insurance can be a difficult area for brokers and insurers to understand. This introduction to engineering insurance session looks at the main covers and helps brokers and insurers identify key risk areas. It will cover: Overview Broker Models – Global, Consolidator, Network, Alliances, Independents, Community For Each Model – overview financial model, ownership, challenges it creates and behaviours that flow from this Wider Broker challenges – overview Focus on Brokers and the Hard Market – new business and client retention Broker hard market challenges
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Webinar: Finding the Right Movement for You
Many people feel they ‘should’ exercise more, or ‘should’ exercise in a certain way. In truth, we are all different and will benefit and enjoy different sorts of movement at different times. Using Ollie’s innovative ‘Movement motivational grid’ and the latest research on movement we help you put together an effective plan that motivates you to build the optimal movement into your lifestyle. This session offers a fresh and practical approach to the escalating problems of both under-exercising and over-exercising, and how they relate to your performance at work and in life.
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Annual General Meeting 2022
We need you! (To get down to our AGM, that is...) Your council invites you to attend the 2022 Annual General Meeting of Swansea and West Wales. Hear first-hand reports from council members on previous and future activities and vote on the appointment of new council members. If you feel you could make a positive contribution, it is an ideal first step to becoming involved.
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Cert CII Fast Track Remote Learning Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Certificate in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Cert CII in 14 weeks through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
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Webinar: How to create and manage a safe psychological work environment in person and virtually
There is significant evidence that individuals’ performance is negatively impacted when they feel unsafe or frightened. This could be caused by micro aggressions; a toxic work environment; bullying or even individuals being ignored or constantly interrupted. We want talent to thrive not leave! And sadly I have heard of incredible talent leaving organisations due to the negative environment. Whilst these environments need to change, we can only change ourselves and how we respond to these situations. We can make a more informed choice about how we respond, if we understand what happens neuroscientfically. once we are consciously aware of what is happening we can start to respond differently, as well as identify when others are being affected by the situation. Using our training and knowledge of neuroscience and expertise in spoken communication, we have created a unique and invaluable course to support talent.
View event detailsDiploma in Insurance Online Training Programme
The Insurance Institutes of the South West, in partnership with the Worshipful Company of Insurers, is delighted to offer a fast track initiative to help members gain their Diploma in Insurance. This programme offers members the opportunity to benefit from a FREE study course specifically designed to help students attain their Dip CII in 15 months through structured learning. If you would like to advance your CII qualifications, now is the time to do so.
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Webinar: How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies.
The Insurance Institute of Cardiff invite you to a webinar on How to correctly advise your clients on setting correct indemnity periods under Business Interruption insurance policies. About the session: Brokers increasingly face Pi claims for failing to advise clients correctly on setting appropriate Business Interruption indemnity periods, and with all the unfortunate events occurring in the world at the moment, making rebuild materials very scare, never has there been a better opportunity to engage your policyholders on this subject. Recently a broker was successfully sued for failing to give any guidance around indemnity periods to a manufacturer who had a twelve-month indemnity period. Nothing was ever recorded by the broker about the fact that twelve months was almost certainly inadequate, in fact it was the Loss adjuster after the fire took place that educated the client on setting correct indemnity periods, unfortunately too late for all concerned. This webinar looks to make sure this does not happen to you or your staff. This one-hour webinar provided by Alan Chandler, one of the most popular presenters in the UK, will examine all the different factors a client needs to take into account when setting an indemnity period. The presentation will include guiding clients who are on a Gross Profit Bi basis, a Gross Revenue or Fees basis and will also include how an Increased Cost of working only policy should deal with prospective losses over 12 months.
View event detailsThe Art of Unknowing: learning how to rethink and unlearn to make better
We live in an ever-changing world in both our personal and professional lives. Despite this situation, we often hesitate to rethink and instead try to rely on past experiences or our own domain experience to find solutions. However, one of the most important cognitive skills in a world full of noise and data that is ever-changing, is to be able to rethink our assumptions, put aside experience when necessary, and find novel solutions. Through learning to rethink our assumptions and learning to unlearn we are able to make better strategic decisions for ourselves and our clients, create more collaborative cultures and harness creativity. This webinar will teach you how to find wisdom and happiness through new ways of thinking.
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Webinar: Cyber Risk and Insurance
Cyber risk is a growing issue for all businesses, so brokers and insurers need to understand the risks and insurance cover available. No two cyber policies are the same so this can be a complex area for insurers, brokers, and their clients to understand the cover offered. This session reviews the cyber risk insurance solutions available in this rapidly changing class. It includes: Coverage found in a typical cyber policy – data breach, BI, cyber liability, cyber-crime, issues of retro dates, social engineering limitations, industrial control systems, definition of BI indemnity periods and limit calculation. Market developments - hardening of rates, additional security and protection requirement, ransom payment issues., concern about group actions, implications of Lloyd v Google Supreme Court action. Market innovation - parametric, stand-alone breach support, wrap policies, industry specific policies.
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Webinar: The Highway Code Changes 2022 And Their Implications For Motor Insurance
On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers. One aspect of concern over the new rules is a perceived lack of publicity and hence a possible knowledge gap on the part of road users. This webinar goes into detail on the provisions of the new Code and how they can be communicated to clients. It also looks at how they are likely to affect different classes of Motor insurance. The webinar will be of value to everyone using a public road. Specifically it will be of value to insurance personnel dealing with Motor underwriting, claims or client facing in any way.
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