Previous events
All previous events
Webinar: The Highway Code Changes 2022 And Their Implications For Motor Insurance
On 29 January 2022 some significant alterations were made to the Highway Code, known and trusted for many decades as the ‘Road Users’ Bible’. This new edition changes many common perceptions as to the rules and etiquette of the road, for instance, priorities at junctions, awareness, spacing and the creation of a ‘hierarchy’ of road users. Not only are these amendments of fundamental importance to any road user, they will undoubtedly have a bearing on many RTA liability decisions affecting everyone from pedestrians to HGV drivers. One aspect of concern over the new rules is a perceived lack of publicity and hence a possible knowledge gap on the part of road users. This webinar goes into detail on the provisions of the new Code and how they can be communicated to clients. It also looks at how they are likely to affect different classes of Motor insurance. The webinar will be of value to everyone using a public road. Specifically it will be of value to insurance personnel dealing with Motor underwriting, claims or client facing in any way.
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Webinar: Renewable Energy
The growth of renewable energy and the challenges for the energy industry are an increasing demand, especially with respect to claims management and preventative measures. This presentation examines the risk evaluation of renewables to better enable the participants’ understanding. The presentation features interactive elements, a question-and-answer session, and real-life case study examples with digital footage.
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St David's Day Lunch - Friday 4th March 2022
It's time to get out and about again! The ever popular St David's Day lunch is back. It is always a great social event for CII members and non-members alike. Come along and meet your industry peers, catch up with old friends or just sample some great food and drink! The venue this year will be The Madeira in The Kingsway, Swansea. The table is reserved for 12.30pm. The set lunch is £13.95 for 2 Courses; You can stay for a few hours or stretch the lunch into the early evening - the choice is yours. Please forward your £10 deposit and menu choice as soon as you can. Contact Sally Hendricks on 01792 484351 or email Sally.hendricks@towergate.co.uk We look forward to seeing you there!
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Webinar : Time Management
We are all time poor; and are expected to deliver more work for others. “I have too much to do” and “I don’t have time” are complaints we are all hearing. Being able to manage your time and work more effectively and efficiently is a skill we all need to acquire. In this interactive workshop, we will share practical ways to manage your time and work more efficiently.
View event detailsWebinar: Ghost Broking - Not So Phantom Menace
Ghost broking is a growing problem in the insurance industry. They prey on customers and insurance companies. It is not just the young and vulnerable who are victims of ghost broking. High net worth clients are also targeted. By looking at real-life cases we will examine what ghost broking is, typical tactics used, detection methods and strategies to counter this menace.
View event detailsThrough the Grapevine
The characteristics of a good wine can teach us a lot about the characteristics of a good communicator. Each wine is unique in its character and so too is each person. However, there are common ingredients and methods that go in to producing the finished article, whether it be a good wine or a good communicator. Through tasting five different Spanish and Portuguese wines, each with a unique character, this session will relate these characteristics to the five essential characteristics of a good communicator, from preparation through to execution of a message.
View event detailsWebinar: Financial Resilience for Women (1)
This talk follows and builds on the theme of the CII initiative, Insuring Women’s Futures. The talk is geared towards women and to financial planning professionals, who are interested in learning more about the key issues for women and their future financial resilience. The talk is designed to highlight what women need to know on their quest for Financial Independence. Due to interaction, numbers are capped at a maximum of 25 people.
View event detailsBeaujolais Nouveau Lunch
Beaujolais Nouveau Day is one of the highlights of the Swansea social calendar and The Insurance Institute of Swansea and West Wales have decided to celebrate! It has been a while since we have been out so come along and meet your industry peers, catch up with old friends and sample some great food and drink!
View event detailsWebinar: Products Liability and Financial Loss
Financial loss is one of the most widely misunderstood cover areas. This technical session looks at financial loss cover, when and where it is needed and the various cover options available. The session includes: What is ‘financial loss’ and how does liability for it arise? Types of financial loss cover available. Explanation of various financial loss exclusions, their importance, and issues to consider including contractual liability exclusions. Financial loss extensions. The businesses that need to buy financial loss cover.
View event detailsOnline Event - Network for Success
Networking is an essential skill if you wish to raise your profile professionally and/or move your business forward, yet it is something many people dread. Being able to create and maintain a strong network is crucial. This interactive virtual masterclass provides the audience essential skills in face to face and online networking. Including meeting strangers, having interesting conversations, when to move on, following up and keeping in touch with your network. This masterclass will focus on virtual networking.
View event detailsWebinar: How Liability Can Arise in Tort
The presentation will be very appropriate for almost everyone working within the broking, underwriting and claims functions, as almost all policies have an element of liability protection and this presentation explores how a client can be held liable in the law of tort. This presentation will give brokers more confidence when discussing their liability needs. There will be a brief overview of the different types of the main torts including negligence, nuisance, strict liability and statutory liability and how each of the main covers of EL,PL, and Products looks to cover these liabilities. The increasing costs of damages is also explored and why many brokers could face hefty professional indemnity claims for failing to advise their clients on increasing their liability limits. This presentation will be delivered by Alan Chandler who is widely regarded as one of the leading insurance trainers and presenters within the UK.
View event detailsWebinar: Introduction to Parametric Insurance
This introduction to parametric insurance is an excellent opportunity for delegates to develop their understanding of this type of insurance. Parametric insurance is not new but is being developed for SMEs and provides options for previously uninsurable risk, such as flood. The session includes: What is parametric insurance? Various product examples, and how they can be utilised. How parametric solutions differ from other insurance solutions. The potential of parametric solutions for SMEs.
View event detailsWebinar: Financial Resilience for Women
This talk follows and builds on the theme of the CII initiative, Insuring Women’s Futures. The talk is geared towards women and to financial planning professionals, who are interested in learning more about the key issues for women and their future financial resilience. The talk is designed to highlight what women need to know on their quest for Financial Independence. Due to interaction, numbers are capped at a maximum of 25 people.
View event detailsWebinar: The Uber Test Case and the Ride Ahead for the Insurance Industry
On 19 February 2021, the Supreme Court delivered its judgment in the Uber test case. The decision will have major ramifications for the so-called “gig economy”, and in turn, future underwriting considerations. The Supreme Court judgment provides guidance on when the law now considers someone to be a “worker” and when someone is deemed to be “working”. Furthermore, when combined with an analysis of the Supreme Court judgments in April 2020 relating to an employer´s vicarious liability for their employees, the ramifications are potentially massive. The potential reach of the principles involved in the case are vast and will almost certainly impact the way many of us work now and in the future. This webinar will analyse the Uber test case and its implications for future underwriting considerations.
View event detailsWebinar: How to run SHORT virtual/hybrid meetings
There are constant reports of back to back virtual meetings, and employees at all levels having to work longer hours. With organisations returning to the office partially, this will continue. I salute the CEO of CITIBANK who has banned virtual meetings on Friday: they are forced to find alternatives to communicate!
View event detailsWebinar: Psychology of Insurance Fraud
Why do people commit insurance fraud? Is it really because they feel it is a victimless crime against a faceless corporation or is there more at play? In this thought-provoking webinar we will examine these questions and look specifically at how research from the field of psychology has revealed answers to these questions.. By understanding the psychological factors at play, we will be able to mitigate the risk and add another weapon to our armoury in the fight against insurance fraud.
View event detailsWebinar: Telephone Sales Skills
Telephone skills are essential for any sales or client facing professional. This session will provide you with some of the key skills you need to ‘sell’ and retain business using the telephone.
View event detailsWebinar: Meetings - making more of less
Overview Most of wish we didn't have to attend so many meetings and imagine if those meetings we do have to attend could be more productive. This session will look at the science behind meetings in terms of when it is necessary to have meetings, how to plan for meetings, how to manage them to be more productive and how ultimately to reduce the number of meetings that are necessary. To take account of new working practices, this session will explore virtual as well as face-to-face meetings.
View event detailsWebinar: A Plain English Overview of Contractors Insurance
From small builder to plumbers through to large building firms there are an increasing number of contractors needing insurance often due to the fact that building firms now take on contractors rather than employees. These contractors need professional guidance on their insurance needs and this presentation will outline the main factors to be taken into account. As an example would a small building firm really understand the difference between labour-only and Bona-fide sub-contractors, if they do not have a broker they are in big trouble as the Insurance Act 2015 says they must make a fair presentation of risk, without help how do they do this? The presentation, delivered by Alan Chandler one of the most popular insurance presenters in the UK, will look at the main insurance needs of a contractor. The webinar will include looking at contract works cover, understanding contractor liability cover including non-negligence cover, understanding the Business Interruption cover including understanding how to add fines and damages to the contractors’ policy and why current limits of indemnity are often not sufficient. The contractors sector will suffer badly from the hardening market and this presentation will look at how you can best get your clients’ needs correctly arranged
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